Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,011 Reviews)
Rating breakdown 1,011 reviews
5 Stars
772
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
33
92%of customers recommend this product.
(
675 out of
732)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
5
Great Look
on September 10, 2024
Posted by: sallysue
from Goshen , Indiana
[This review was collected as part of a promotion.] Sleek in appearance and easy to use. Instructions simple and diagrams easy to follow.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it so much you can do
on September 10, 2024
Posted by: SOBer11
from Pleasanton TX
[This review was collected as part of a promotion.] I love this stove use it all the time the air fryer is awesome and the cooking Is endless what you can do baking is awesome 👌 recommended it absolutely
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value and features.
on September 11, 2024
Posted by: Lee1953k
[This review was collected as part of a promotion.] I've had this stove for about 1 month. Works very well, burners and oven heat quickly and evenly. Air fry feature is a plus.Wi-Fi is also a plus, but I have not used it yet. I bought this stove on sale and is very good stove at this price point. Would definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Samsung App
on September 12, 2024
Posted by: The cookie maker
[This review was collected as part of a promotion.] We love our new Samsung electric range. The convection option makes the best chicken wings. The Samsung app is great.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on September 14, 2024
Posted by: CKTBValentine
from Seymour, IN
[This review was collected as part of a promotion.] I bought this item about a month ago. I'm so happy with it! I love the air fryer, convection oven, and dehydrator all built in!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great stove top!
on September 16, 2024
Posted by: Debispot
from Vermont
[This review was collected as part of a promotion.] I love my new stove! Just wish the oven grates were not curved it the back as it is wasted space and I cannot put two cookie sheets side by side anymore.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Meh
on September 19, 2024
Posted by: SamsungOvenOwner
Glass scratches too easy and something seems to flake off the glass. I had to replaced and it still happens. The smart thing control (which is why I bought it) has to be turned back on every time I do anything with it. It’s a safety feature that is pointless because I can just turn it on and leave it on. It’s just annoying that it turns off and I may or may not forget about it.
Features
2
Performance
4
Design
4
Value
4
Response from Samsung USBy SEA Care, September 20, 2024
Hi there,
Maintenance and usage of our appliances can be challenging sometimes. Let us help you with the range.
Here are links to help you with the cooktop. Please follow the steps and click the hyperlinks for further assistance.
Electric cooktop is peeling, bubbling, or cloudy under the surface.
https://www.samsung.com/us/support/troubleshooting/TSG01001943/
Samsung cooktop cookware breakdown.
https://www.samsung.com/us/support/answer/ANS00045483/
Also, to give you more information about the smart control, please see the "Using the smart control feature" on page 38 of the user's manual for reference.
Manual
https://downloadcenter.samsung.com/content/UM/202405/20240508152905550/01._IB_FULL_NE5000A_NE63A6711_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147544526 to help our team pull up your information.
Have a great day.
^Aloe
Maintenance and usage of our appliances can be challenging sometimes. Let us help you with the range.
Here are links to help you with the cooktop. Please follow the steps and click the hyperlinks for further assistance.
Electric cooktop is peeling, bubbling, or cloudy under the surface.
https://www.samsung.com/us/support/troubleshooting/TSG01001943/
Samsung cooktop cookware breakdown.
https://www.samsung.com/us/support/answer/ANS00045483/
Also, to give you more information about the smart control, please see the "Using the smart control feature" on page 38 of the user's manual for reference.
Manual
https://downloadcenter.samsung.com/content/UM/202405/20240508152905550/01._IB_FULL_NE5000A_NE63A6711_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147544526 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
5
Versatility
on September 20, 2024
Posted by: Daron 58
from Southeast Louisiana
[This review was collected as part of a promotion.] We really like this oven it is so versatile, the five burners is a definite plus the center warming center is perfect you can put pot on it and choose your setting and forget about it and it will be perfect when you’re through cooking other items, and last but not least the stove and cook top can be locked to ensure that it will be locked off until an adult can unlock it just having that peace of mind is priceless
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US