Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,011 Reviews)
Rating breakdown 1,011 reviews
5 Stars
772
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
33
92%of customers recommend this product.
(
675 out of
732)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
5
Awesome features.
on September 9, 2024
Posted by: Texans1120
from Abilene, Texas
[This review was collected as part of a promotion.] Did an upgrade in the kitchen and replaced the stove, dishwasher and microwave. All with Samsung products and they work great together. With the stove having a built-in air fryer it makes cooking a breeze.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Stove
on September 9, 2024
Posted by: My Tavares range
[This review was collected as part of a promotion.] The touch pad doesn't work well.
We have no owners manual to use all the features.
The glass plate keeps coming off.
We have no owners manual to use all the features.
The glass plate keeps coming off.
Response from Samsung USBy SEA Care, September 10, 2024
Hi there,
We aim to ensure the range works efficiently. Let us take care of the unit.
Here is a link to help you with the range's control panel. Please follow the steps and click the hyperlinks for further assistance.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Also, here is the user's manual link for your reference.
Manual
https://downloadcenter.samsung.com/content/UM/202407/20240724131335393/01._IB_FULL_NE5000A_NE63A6511_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147517297 to help our team pull up your information.
Have a great day.
^Aloe
We aim to ensure the range works efficiently. Let us take care of the unit.
Here is a link to help you with the range's control panel. Please follow the steps and click the hyperlinks for further assistance.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Also, here is the user's manual link for your reference.
Manual
https://downloadcenter.samsung.com/content/UM/202407/20240724131335393/01._IB_FULL_NE5000A_NE63A6511_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147517297 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible cooking temperature range
on September 9, 2024
Posted by: Homeboy45
[This review was collected as part of a promotion.] Not very satisfied with my new stove. It tends to heat up too much and burn food that is being prepared. I have tried several settings for it and there is not an acceptable temp range that works. It is either too cold or too hot.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Response from Samsung USBy SEA Care, September 10, 2024
Hi there,
We understand the importance of having a reliable range at home. We are here to help.
Here is a link to help you with the cooktop. Please follow the steps and click the hyperlinks for further assistance.
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147517415 to help our team pull up your information.
Have a great day.
^Aloe
We understand the importance of having a reliable range at home. We are here to help.
Here is a link to help you with the cooktop. Please follow the steps and click the hyperlinks for further assistance.
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147517415 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
5
50 amp and my wires are for 40 amp
on September 9, 2024
Posted by: ariel
from orlando , fl
[This review was collected as part of a promotion.] 50 amp , and my wires are for 40 amp.. is not good
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on September 9, 2024
Posted by: Kybeck
from Lagrange KY
[This review was collected as part of a promotion.] I bought this product about 10 months ago. We are very happy with the range. I like the smart capabilities alot! My favorite feature is the air fryer. Cooks great, love the air fryer basket, I can fit a lot of food on it!
Written by a customer while visiting Samsung US
Customer Rating
5
Easy Use
on September 9, 2024
Posted by: Staceywhy
from Clinton Twnship, MI
[This review was collected as part of a promotion.] At first, I thought it would be hard to get used to it, but I was cooking like a pro in no time! I love my Range!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on September 9, 2024
Posted by: really like Samsung
[This review was collected as part of a promotion.] Had this for a couple of months and it has so many features I am glad I did.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart Freestanding Electric Range!
on September 10, 2024
Posted by: revieweruser
from San Diego, CA
[This review was collected as part of a promotion.] The 6.3 cu. ft. Smart Freestanding Electric Range in Stainless Steel is a great option for cooking. The oven is large and has features like Air Fry and Convection, which means you can cook faster and make healthier meals without needing to preheat. You can also control it from your phone, which is super handy if you're busy. The stainless steel looks modern and fits well in most kitchens.
It heats up fast and cooks food evenly, though some people might find the smart features a bit tricky to set up. Overall, it's a solid, easy-to-use stove.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US