Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
823
4 Stars
155
3 Stars
42
2 Stars
22
1 Star
39
91%of customers recommend this product.
(
719 out of
786)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
5
Great design and many useful features.
on January 30, 2023
Posted by: ArgrnKing
[This review was collected as part of a promotion.] Air Fry and Rapid Boil are the best! Looks great and heats up quickly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Oven
on January 30, 2023
Posted by: Cris
from Bear, DE
[This review was collected as part of a promotion.] I replaced my ancient stovetop and oven with this and its beyond nice having an actual working oven
Written by a customer while visiting Samsung US
Customer Rating
3
Front
on January 30, 2023
Posted by: Meebs77
from Georgia
[This review was collected as part of a promotion.] The front eye on the left doesn't heat up properly.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Angelica, Samsung Care, February 6, 2023
We understand the significance of having a range with burners heating properly, Meebs77. Let us help with your Samsung unit.
How your electric or induction cooktop heats up and retains heat works differently than non-ceramic cooktops. I have provided the links below for more information.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
How to use your Samsung electric range or cooktop:
https://www.samsung.com/us/support/answer/ANS00060805/
You may also refer to page 53 of the user manual for other solutions when the cooktop does not cook fast enough.
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145420512) to help our team pull up your information when you message us.
Thank you!
-Angelica
How your electric or induction cooktop heats up and retains heat works differently than non-ceramic cooktops. I have provided the links below for more information.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
How to use your Samsung electric range or cooktop:
https://www.samsung.com/us/support/answer/ANS00060805/
You may also refer to page 53 of the user manual for other solutions when the cooktop does not cook fast enough.
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145420512) to help our team pull up your information when you message us.
Thank you!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
4
Steam Clean for the win
on February 1, 2023
Posted by: Jill
from Nampa, ID
[This review was collected as part of a promotion.] We bought our range 6 months ago. The keypad/buttons stuck since day one, this was repaired under warranty with minimal issues. Now that the keypad functions properly, I have no complaints. My wife and I chose this range as my wife wanted the air fryer and I wanted the steam clean option. The steam clean option works fairly well. I found if I ran it 4-5 times back to back and my oven was almost perfectly clean.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really love the look and features great find
on February 1, 2023
Posted by: EJones
from Cordova, TN
[This review was collected as part of a promotion.] Really glad I purchased this one when I saw it, very pleased
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on February 5, 2023
Posted by: Samsung
from FL
[This review was collected as part of a promotion.] I bought this product and it is worth purchasing and the price
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great stove
on February 6, 2023
Posted by: Zxcc
from Harriston, Va
[This review was collected as part of a promotion.] I bought this stove and so glad I did. My old stove's oven wouldnt work properly had the heating element replaced last year. Still didn't cook right. Bought this stove and love it. It cooks fast. I really like the notification tune when it's finished cooking and preheated.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Appeared to be the nicest one for price.
on February 7, 2023
Posted by: Neil
from Morgan Hill, CA
[This review was collected as part of a promotion.] I like the quality of the stove and have enjoyed using it. the stove looks great in my kitchen. I have only had it a few weeks with no issues.
The registration process was a pain as the serial number was on the bottom rail of the stove. Extremely difficult to capture the serial number. They could have made the registration for warranty easier.
I had to go online and download the manual in order to figure out how to set the clock.
I did not move to 4 stars as this was related to the customer experience rather than the range itself.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US