Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
823
4 Stars
155
3 Stars
42
2 Stars
22
1 Star
39
91%of customers recommend this product.
(
719 out of
786)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
5
Exceptional Oven
on January 17, 2023
Posted by: Annie
[This review was collected as part of a promotion.] I bought this range just before Thanksgiving and my turkey came out amazing using the airfry feature.
Everything cooks much faster using the convection option.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice features
on January 17, 2023
Posted by: pathagens
from New Orleans
[This review was collected as part of a promotion.] I bought this range in time for Thanksgiving, so it was tested and it passed with flying colors, my only complaint is that the glass top stains easily. I like the WiFi options and the stainless steel look.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features on this Samsung Smart Air Fry Range
on January 17, 2023
Posted by: Luv Samsung
from Florence Ky
[This review was collected as part of a promotion.] I bought this a couple of months ago and I am very impressed with the different options it gives me. From the Nice Flat Top To the Huge Oven . It is Self Cleaning as well. I made the right choice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not to pleased
on January 17, 2023
Posted by: NotHappy
from Oregon
[This review was collected as part of a promotion.] The control panel of the range works intermittently, the stovetop doesn't get hot enough and when it is turned off, it heats up. Sometimes one side of the element is hotter than the other.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy Camille , Samsung Care, January 24, 2023
Hello there.
We all know a working cooktop range is needed to cook food. Let's go ahead and check the burners.
The way your electric or induction cooktop heats up and retains heat works differently than non-ceramic cooktops. Please check this link for details.
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
You may not be able to adjust the power level of the heating elements on your electric cooktop or range if the control knobs are in the wrong positions. Please check this link for details.
Unable to increase or decrease the heat on Samsung cooktop
https://www.samsung.com/us/support/troubleshooting/TSG01211106/
Electric cooktops can be quite fun to cook with, but there're a few things you need to know before you whip up that first batch of your world-famous chili. Please check this link for details.
How to use your Samsung electric range or cooktop
https://www.samsung.com/us/support/answer/ANS00060805/
The display on your oven is intended to light up only the functions you need at any particular moment. If there seems to be an error on display, such as incomplete digits, then cycling the power may reset the panel and get it working again. Please check this link for details.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145377650) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
We all know a working cooktop range is needed to cook food. Let's go ahead and check the burners.
The way your electric or induction cooktop heats up and retains heat works differently than non-ceramic cooktops. Please check this link for details.
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
You may not be able to adjust the power level of the heating elements on your electric cooktop or range if the control knobs are in the wrong positions. Please check this link for details.
Unable to increase or decrease the heat on Samsung cooktop
https://www.samsung.com/us/support/troubleshooting/TSG01211106/
Electric cooktops can be quite fun to cook with, but there're a few things you need to know before you whip up that first batch of your world-famous chili. Please check this link for details.
How to use your Samsung electric range or cooktop
https://www.samsung.com/us/support/answer/ANS00060805/
The display on your oven is intended to light up only the functions you need at any particular moment. If there seems to be an error on display, such as incomplete digits, then cycling the power may reset the panel and get it working again. Please check this link for details.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145377650) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Range
on January 17, 2023
Posted by: M inscoe 62
from NC
[This review was collected as part of a promotion.] Love the wifi setting. The air-fry bake setting works great. Still haven't discovered nor was samsung abkecto tell. Thevday is coming. I'll discover how it works.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features and wifi connectivity.
on January 17, 2023
Posted by: Happygolucky
from Brookings, OR.
[This review was collected as part of a promotion.] I got this last month and love that I can control it through the wifi connectivity and app that is on my phone. Can start preheat before I get home and it’s ready by the time I arrive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung oven
on January 17, 2023
Posted by: KJay
from Arkansas
[This review was collected as part of a promotion.] Love love love this oven!!..the air fryer is aaaaaaamazing!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Even cooking, Nice features, Loud fan
on January 17, 2023
Posted by: Josh
from North Carolina
[This review was collected as part of a promotion.] I've had and used this range for just over 3 months now and overall I've been pleased with it. The oven cooks very evenly which means I am finally able to trust packages regarding how long to cook things! The convection setting is great. The fan is somewhat loud (with/without convection on); not obnoxious by any means but definitely louder than any other oven I've had. The cooktop has nice features, however the rapid boil is not anything special. Overall, I'm happy with my purchase and would not hesitate to recommend this oven to friends or family.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US