Customer Reviews for Cuisinart - 7-Cup Food Processor - White
Customer Rating
1
Poor Design, Will Break
on January 5, 2026
Posted by: Kiera
Gender:Female
This broke on the second use because of a flimsy piece of plastic in the locking mechanism. I'm currently trying to fight for a refund but they want to replace the broken parts - ones which would likely break again according to my mechanic friend who took a look at the product.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for taking the time to share your feedback. We’re sorry that your experience did not meet your expectations, and we truly appreciate your comments. Hearing from our customers helps us continue to improve our products and services.
Written by a customer while visiting cuisinart.com
I had a quisinart processor 40 years ago and it was a slayer. I primarily used it for shredding cheddar cheese and it performed perfectly. Eventually the plastic bowl cover deteriorated to the point that i had to replace the whole assembly so i decided to again go with a 7 cup quisinart. I tried using each shredder blade and found that i had to exert a lot of downward force on the feed to the point that i was distorting the shredder blade and overloading the motor. As a cheese shredder i have been singularly unimpressed with its performance.
Response from cuisinart.comBy Cuisinart, January 14, 2026
We’re sorry to hear about your experience and understand your frustration, especially given your long history with our products. We appreciate you sharing these details, as they can be helpful to other consumers. For best results when shredding cheese, it’s important to work in smaller batches and avoid applying excessive force, which can overload the motor. Please note that this product is backed by a warranty, and our Consumer Service team would be happy to assist you. We encourage you to call 1-800-726-0190 for guidance and support.
Written by a customer while visiting cuisinart.com
I love the my new food processor ! Lid goes on easily with no threads to line up or twisting and turning to get it to lock. Processes in a jiffy and is easy to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
I do not like it, the lid is horrible. Everything flew out of it. I don’t know if I can trust Cuisinart again.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello- We are so sorry to hear about the trouble you've had with your Food Processor. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
I tried to get all parts locked in place, and made the cuisineart work once, but haven’t been able to make it work again.
Response from cuisinart.comBy Cuisinart, December 18, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Received this as a gift when bowl failed on old Cuisinart and no replacement; Assembly design is different than previous processors -- Lid fits over bowl with a pressure gasket. Shredder tower assembly wobbles and disks feel flimsy vs. older model, but did the job of shredding zucchini. I don't know yet how well it will tackle shredding harder food like cabbage.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com