Customer reviews from cuisinart.com
Cuisinart - 7-Cup Food Processor - Black
Average customer rating
4.6
(146 Reviews)
Rating breakdown 146 reviews
5 Stars
117
4 Stars
16
3 Stars
3
2 Stars
3
1 Star
7
95%of customers recommend this product.
(
102 out of
107)
Customer Reviews for Cuisinart - 7-Cup Food Processor - Black
Customer Rating
2
on December 15, 2025
Posted by: Carol stockwell
I recently bought this. After 25 years my original cuisinart broke. I hated how it went together and how hard it was to scoop out the finished product. I would like to buy a more expensive version. My husband knew how much I love this product and couldn’t imagine that I would send it back. He disposed the packaging. Can I replace it? Thank you
Response from cuisinart.comBy Cuisinart, December 16, 2025
Hi, thank you for sharing your feedback on your Cuisinart food processor. For assistance with getting the most out of your unit, the Cuisinart customer service team is happy to help at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Poor Design, Will Break
on January 5, 2026
Posted by: Kiera
Gender:Female
This broke on the second use because of a flimsy piece of plastic in the locking mechanism. I'm currently trying to fight for a refund but they want to replace the broken parts - ones which would likely break again according to my mechanic friend who took a look at the product.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for taking the time to share your feedback. We’re sorry that your experience did not meet your expectations, and we truly appreciate your comments. Hearing from our customers helps us continue to improve our products and services.
Written by a customer while visiting cuisinart.com
Posted by: Maryln
from Daytona Beach, FL
Gender:Female
Verified Purchase:Yes
I love the my new food processor !
Lid goes on easily with no threads to line up or twisting and turning to get it to lock. Processes in a jiffy and is easy to clean.
Lid goes on easily with no threads to line up or twisting and turning to get it to lock. Processes in a jiffy and is easy to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Karenna
from Hawaii
Gender:Female
Verified Purchase:Yes
I do not like it, the lid is horrible. Everything flew out of it. I don’t know if I can trust Cuisinart again.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello-
We are so sorry to hear about the trouble you've had with your Food Processor. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you've had with your Food Processor. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Lkirk
Verified Purchase:Yes
I tried to get all parts locked in place, and made the cuisineart work once, but haven’t been able to make it work again.
Response from cuisinart.comBy Cuisinart, December 18, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: ColonialMom
Gender:Female
Verified Purchase:Yes
Received this as a gift when bowl failed on old Cuisinart and no replacement; Assembly design is different than previous processors -- Lid fits over bowl with a pressure gasket. Shredder tower assembly wobbles and disks feel flimsy vs. older model, but did the job of shredding zucchini. I don't know yet how well it will tackle shredding harder food like cabbage.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
5
This is my first processor and really like it!
on January 16, 2024
Posted by: Shannon Soenksen
from Pensacola, FL
Gender:Female
Verified Purchase:Yes
If you want a processor this one is the one to buy
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: AmyfromPa
from PA
Gender:Female
Verified Purchase:Yes
Love this product! It does it all from the tiny chops to beautiful slices! This product is a kitchen game changer.
Written by a customer while visiting cuisinart.com