Customer reviews from bosch-home.com
Bosch - 500 Series 4 Cu. Ft. Stackable Smart Electric Dryer with SmartDry - White
Average customer rating
4
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
33
4 Stars
14
3 Stars
3
2 Stars
4
1 Star
7
77%of customers recommend this product.
(
36 out of
47)
Customer Reviews for Bosch - 500 Series 4 Cu. Ft. Stackable Smart Electric Dryer with SmartDry - White
Customer Rating
2
Does not dry
on September 12, 2024
Posted by: Carlos
This machine does not dry clothes. It leaves them always damp.
No, I would not recommend this to a friend.
Response from bosch-home.comBy BE, CS, September 13, 2024
Hi Carlos, thank you for your review. We're sorry to hear about the poor drying results you are experiencing. Our team would be happy to help troubleshoot this with you. Connect with us at 800-944-2904 or BoschCare@BSHG.com.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Little Gem
on September 10, 2024
Posted by: M0N3Y P3NNY
[This review was collected as part of a promotion.] So I have never owned a Heat Pump dryer and I must admit I was looking at another European brand washer and dryer before I purchased the Bosch.
What I was concerned about was if the tube would fit down the drain hole along with the washer tube. I couldn't attach it to a sink and I didn't want the water to drain in a bucket. I just happened to think about looking on Y..tube to see how big the drain tube was and to my surprise this dryer can store the water in the draw if you connect the drainage pipe to the dryer and put the plug (which comes with dryer) in the hole in the draw. Then you just pull out the draw and empty the water once the clothes are dried. Who knew. It doesn't mention it in the instruction book unless I missed it.
So it has taken me a little while to get used to it but I have sussed it out and I am loving it. When I take out either the towels or jeans and they feel like they are damp, if you give them a shake by some miracle they become dry, not joking!
Yes this machine isn't like your standard dryer where all you have to do is take the fluff trap out, you are going to have to do a little more up keep on cleaning of the filters but it is so worth it.
No regrets.
What I was concerned about was if the tube would fit down the drain hole along with the washer tube. I couldn't attach it to a sink and I didn't want the water to drain in a bucket. I just happened to think about looking on Y..tube to see how big the drain tube was and to my surprise this dryer can store the water in the draw if you connect the drainage pipe to the dryer and put the plug (which comes with dryer) in the hole in the draw. Then you just pull out the draw and empty the water once the clothes are dried. Who knew. It doesn't mention it in the instruction book unless I missed it.
So it has taken me a little while to get used to it but I have sussed it out and I am loving it. When I take out either the towels or jeans and they feel like they are damp, if you give them a shake by some miracle they become dry, not joking!
Yes this machine isn't like your standard dryer where all you have to do is take the fluff trap out, you are going to have to do a little more up keep on cleaning of the filters but it is so worth it.
No regrets.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Dryer 500
on August 5, 2024
Posted by: Severeyn
[This review was collected as part of a promotion.] It is quite and well
Engineered. Can dry 5 towels and has easy cleaning lint case
Engineered. Can dry 5 towels and has easy cleaning lint case
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Doesn’t turn on or off when you want it to
on July 29, 2024
Posted by: Kristin
I've been trying to turn the dryer on for 30 minutes but currently it just keeps blinking at me. I've had it for a month
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, July 30, 2024
Hi Kristin, thanks for your review. We apologize for the trouble you are experiencing with this dryer model. Our Customer Support team can provide real-time troubleshooting and determine if service is necessary. You can reach them by calling 1-800-944-2904. In the event that service is necessary, you can locate an authorized service provider in your area through this link: https://www.bosch-home.com/us/owner-support/repair-service. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
1
WQB245BOUC
on June 9, 2024
Posted by: Dryer
[This review was collected as part of a promotion.] very poor install instructions for water drain and water collection drawer
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, June 10, 2024
Hi Dryer, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Your feedback is valuable to us, as it helps us identify areas where we can improve our offerings and ensure a better customer experience. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
Written by a customer while visiting bosch-home.com