Customer Reviews for Bosch - 500 Series 4 Cu. Ft. Stackable Smart Electric Dryer with SmartDry - White
Customer Rating
1
Doesn’t turn on or off when you want it to
on July 29, 2024
Posted by: Kristin
I've been trying to turn the dryer on for 30 minutes but currently it just keeps blinking at me. I've had it for a month
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, July 30, 2024
Hi Kristin, thanks for your review. We apologize for the trouble you are experiencing with this dryer model. Our Customer Support team can provide real-time troubleshooting and determine if service is necessary. You can reach them by calling 1-800-944-2904. In the event that service is necessary, you can locate an authorized service provider in your area through this link: https://www.bosch-home.com/us/owner-support/repair-service. Thank you.
[This review was collected as part of a promotion.] very poor install instructions for water drain and water collection drawer
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, June 10, 2024
Hi Dryer, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Your feedback is valuable to us, as it helps us identify areas where we can improve our offerings and ensure a better customer experience. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.