Customer reviews from bosch-home.com
Bosch - 500 Series 4 Cu. Ft. Stackable Smart Electric Dryer with SmartDry - White
Average customer rating
4
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
31
4 Stars
13
3 Stars
3
2 Stars
4
1 Star
7
76%of customers recommend this product.
(
35 out of
46)
Customer Reviews for Bosch - 500 Series 4 Cu. Ft. Stackable Smart Electric Dryer with SmartDry - White
Customer Rating
5
Washer and Dryer
on October 31, 2024
Posted by: Boach
We bought both the washer and dryers and they fit perfect under the kitchen counter. Love the two units
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Long dry time
on October 20, 2024
Posted by: Vicky
[This review was collected as part of a promotion.] Product takes forever to dry even small loads of laundry, clothes come of out of dryer feeling like card cardboard - average dry time for a standard load (not bedding, towels or sweatpants) about 2 hours. Totally ineffective if you want to get laundry done in a timely manner or after work.
Response from bosch-home.comBy TM, CS, October 21, 2024
Hi Vicky, thanks for your review. We are sorry to hear of the difficulties you are experiencing with your appliance and we apologize for any inconvenience. If service is necessary, please use the following link to locate a Bosch authorized service provider in your area: https://www.bosch-home.com/us/owner-support/repair-service. For any additional assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great Heat Heat Pump Dryer
on October 6, 2024
Posted by: Shopper Sole
[This review was collected as part of a promotion.] This heat pump dryer is definitely one of the best on the market. Previously, I had beed a huge Miele fan for many of my small appliances. I had purchased a Miela heat pump dryer but wasn't as excited about it. I now have a Bosch Heat pump dryer and I LOVE it!! It dries the clothes nicely. If they are not completey dried it will check in with you so the next time it will increase the temperature to more accurately dry your clothes. It is very easy to clean and maintain. I am a fan and I highly recommend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Good dryer!
on September 25, 2024
Posted by: TandT
[This review was collected as part of a promotion.] We recently purchased the Bosch 500 Series Heat Pump Dryer, and I am thoroughly impressed with its performance and efficiency. The energy-saving heat pump technology is a game-changer—clothes come out perfectly dry without excessive heat, which makes it gentler on fabrics while also being environmentally friendly. It's a great option for those looking to reduce energy consumption.
The dryer operates very quietly, which is ideal for those with open living spaces or who do laundry at odd hours. The compact design is also a big plus, fitting seamlessly in smaller spaces without compromising on capacity.
The Bosch 500 Series offers a variety of drying cycles to suit different fabrics and load sizes, and I find that it dries my clothes evenly every time. The self-cleaning condenser is a convenient feature, reducing the amount of maintenance needed.
Overall, I highly recommend the Bosch 500 Series Heat Pump Dryer for anyone looking for a high-quality, energy-efficient appliance that performs reliably and takes great care of your clothes!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Dries clothes effectively but is loud
on September 24, 2024
Posted by: Mark
If you have a small apartment/flat and this will be installed in an open floor plan, be prepared heat pump dryers have a consistent buzzing sound. Similar to an old fridge working very hard. Not an issue if you have a laundry room with a door. If I had known the noise existed, I would have used a traditional dryer.
Also, must be the design of the door or something but the fabric softener dryer sheets get stuck and wedged next to the vent and door.
Other than those two annoyances, it does dry clothes well. Pretty much the same as a conventional dryer.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, September 30, 2024
Hi Mark, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
2
Does not dry
on September 12, 2024
Posted by: Carlos
This machine does not dry clothes. It leaves them always damp.
No, I would not recommend this to a friend.
Response from bosch-home.comBy BE, CS, September 13, 2024
Hi Carlos, thank you for your review. We're sorry to hear about the poor drying results you are experiencing. Our team would be happy to help troubleshoot this with you. Connect with us at 800-944-2904 or BoschCare@BSHG.com.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Little Gem
on September 10, 2024
Posted by: M0N3Y P3NNY
[This review was collected as part of a promotion.] So I have never owned a Heat Pump dryer and I must admit I was looking at another European brand washer and dryer before I purchased the Bosch.
What I was concerned about was if the tube would fit down the drain hole along with the washer tube. I couldn't attach it to a sink and I didn't want the water to drain in a bucket. I just happened to think about looking on Y..tube to see how big the drain tube was and to my surprise this dryer can store the water in the draw if you connect the drainage pipe to the dryer and put the plug (which comes with dryer) in the hole in the draw. Then you just pull out the draw and empty the water once the clothes are dried. Who knew. It doesn't mention it in the instruction book unless I missed it.
So it has taken me a little while to get used to it but I have sussed it out and I am loving it. When I take out either the towels or jeans and they feel like they are damp, if you give them a shake by some miracle they become dry, not joking!
Yes this machine isn't like your standard dryer where all you have to do is take the fluff trap out, you are going to have to do a little more up keep on cleaning of the filters but it is so worth it.
No regrets.
What I was concerned about was if the tube would fit down the drain hole along with the washer tube. I couldn't attach it to a sink and I didn't want the water to drain in a bucket. I just happened to think about looking on Y..tube to see how big the drain tube was and to my surprise this dryer can store the water in the draw if you connect the drainage pipe to the dryer and put the plug (which comes with dryer) in the hole in the draw. Then you just pull out the draw and empty the water once the clothes are dried. Who knew. It doesn't mention it in the instruction book unless I missed it.
So it has taken me a little while to get used to it but I have sussed it out and I am loving it. When I take out either the towels or jeans and they feel like they are damp, if you give them a shake by some miracle they become dry, not joking!
Yes this machine isn't like your standard dryer where all you have to do is take the fluff trap out, you are going to have to do a little more up keep on cleaning of the filters but it is so worth it.
No regrets.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Dryer 500
on August 5, 2024
Posted by: Severeyn
[This review was collected as part of a promotion.] It is quite and well
Engineered. Can dry 5 towels and has easy cleaning lint case
Engineered. Can dry 5 towels and has easy cleaning lint case
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com