Customer reviews from bosch-home.com
Bosch - 500 Series 4 Cu. Ft. Stackable Smart Electric Dryer with SmartDry - White
Average customer rating
4
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
33
4 Stars
14
3 Stars
3
2 Stars
4
1 Star
7
77%of customers recommend this product.
(
36 out of
47)
Customer Reviews for Bosch - 500 Series 4 Cu. Ft. Stackable Smart Electric Dryer with SmartDry - White
Customer Rating
2
500 Series Dryer
on November 18, 2024
Posted by: JoInFL
[This review was collected as part of a promotion.] Takes at least 3 times as long as regular dryers. Often times, I have to use timed drying because it thinks clothes are dry but they're not. It's annoying when dryer stops like this - I think it's running but its not so a lot of time is wasted when I have to restart the dryer. I have to empty the receptacle manually - for some reason the installer did not set up drainage hose.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, November 18, 2024
Hi JoInFL, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any questions or concerns about the operation of your dryer, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Product Review - Bosch tumnble dryer
on November 14, 2024
Posted by: Dashmo
[This review was collected as part of a promotion.] Unit has operated nicely. Easy to operate with lots of cycle options. Is ventless so takes a bit longer to dry some things. Happy overall.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Dryer
on November 10, 2024
Posted by: KMVD
[This review was collected as part of a promotion.] I am enjoying this dryer. I like the heat pump feature better than the prior condensation version I had. This dries quicker & has a lot of program options. Although I'm not sure if my dryer sheets are working as well in this type dryer as a regular vented one, and I don't see it mentioned in the manual.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Washer and Dryer
on October 31, 2024
Posted by: Boach
We bought both the washer and dryers and they fit perfect under the kitchen counter. Love the two units
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Long dry time
on October 20, 2024
Posted by: Vicky
[This review was collected as part of a promotion.] Product takes forever to dry even small loads of laundry, clothes come of out of dryer feeling like card cardboard - average dry time for a standard load (not bedding, towels or sweatpants) about 2 hours. Totally ineffective if you want to get laundry done in a timely manner or after work.
Response from bosch-home.comBy TM, CS, October 21, 2024
Hi Vicky, thanks for your review. We are sorry to hear of the difficulties you are experiencing with your appliance and we apologize for any inconvenience. If service is necessary, please use the following link to locate a Bosch authorized service provider in your area: https://www.bosch-home.com/us/owner-support/repair-service. For any additional assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great Heat Heat Pump Dryer
on October 6, 2024
Posted by: Shopper Sole
[This review was collected as part of a promotion.] This heat pump dryer is definitely one of the best on the market. Previously, I had beed a huge Miele fan for many of my small appliances. I had purchased a Miela heat pump dryer but wasn't as excited about it. I now have a Bosch Heat pump dryer and I LOVE it!! It dries the clothes nicely. If they are not completey dried it will check in with you so the next time it will increase the temperature to more accurately dry your clothes. It is very easy to clean and maintain. I am a fan and I highly recommend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Good dryer!
on September 25, 2024
Posted by: TandT
[This review was collected as part of a promotion.] We recently purchased the Bosch 500 Series Heat Pump Dryer, and I am thoroughly impressed with its performance and efficiency. The energy-saving heat pump technology is a game-changer—clothes come out perfectly dry without excessive heat, which makes it gentler on fabrics while also being environmentally friendly. It's a great option for those looking to reduce energy consumption.
The dryer operates very quietly, which is ideal for those with open living spaces or who do laundry at odd hours. The compact design is also a big plus, fitting seamlessly in smaller spaces without compromising on capacity.
The Bosch 500 Series offers a variety of drying cycles to suit different fabrics and load sizes, and I find that it dries my clothes evenly every time. The self-cleaning condenser is a convenient feature, reducing the amount of maintenance needed.
Overall, I highly recommend the Bosch 500 Series Heat Pump Dryer for anyone looking for a high-quality, energy-efficient appliance that performs reliably and takes great care of your clothes!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Dries clothes effectively but is loud
on September 24, 2024
Posted by: Mark
If you have a small apartment/flat and this will be installed in an open floor plan, be prepared heat pump dryers have a consistent buzzing sound. Similar to an old fridge working very hard. Not an issue if you have a laundry room with a door. If I had known the noise existed, I would have used a traditional dryer.
Also, must be the design of the door or something but the fabric softener dryer sheets get stuck and wedged next to the vent and door.
Other than those two annoyances, it does dry clothes well. Pretty much the same as a conventional dryer.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, September 30, 2024
Hi Mark, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com