Customer reviews from bosch-home.com
Bosch - 500 Series 4 Cu. Ft. Stackable Smart Electric Dryer with SmartDry - White
Average customer rating
3.9
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
24
4 Stars
12
3 Stars
3
2 Stars
4
1 Star
6
72%of customers recommend this product.
(
28 out of
39)
Customer Reviews for Bosch - 500 Series 4 Cu. Ft. Stackable Smart Electric Dryer with SmartDry - White
Customer Rating
5
Heat Pump Dryer
on November 13, 2025
Posted by: Lizzy
[This review was collected as part of a promotion.] Overall this is a solid appliance. Many settings. Gentle on clothes.
However, it was the best option available for my space. What I really needed was a vented unit, so this was a compromise. It's slower than vented. Clothes come out damp, so be ready to leave them spread out for an hour or so to dry. Wish there was a vented of this size.
Three times in 10 months, it needed to be re-set (unplugging or flipping the breaker for a minute).
However, it was the best option available for my space. What I really needed was a vented unit, so this was a compromise. It's slower than vented. Clothes come out damp, so be ready to leave them spread out for an hour or so to dry. Wish there was a vented of this size.
Three times in 10 months, it needed to be re-set (unplugging or flipping the breaker for a minute).
Written by a customer while visiting bosch-home.com
Customer Rating
5
Heat Pump Yay!
on November 16, 2025
Posted by: LaundryMan
[This review was collected as part of a promotion.] Pleasantly surprised how much I like the results this Bosch dryer is giving me. And I also like the energy savings. Having the alerts come in on my phone is handy to remind me the cycle is finished.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
No More Dusty Hoses!
on December 2, 2025
Posted by: Bosch Fan
[This review was collected as part of a promotion.] This is brilliant. The dryer does not need to be plugged into any hose and outlet. Absolutely marvelous especially in a high rise building but wish I had purchased it for my townhome as well. Lint screen as usual to clean regularly and then a small box to empty of any excess water. Also bought the washer to go with it.
Written by a customer while visiting bosch-home.com
Customer Rating
4
GOOD LOOKING AND EFFECTIVE
on January 8, 2026
Posted by: candy
[This review was collected as part of a promotion.] It's very stylish and fits perfectly with the room.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Sleek but noisy
on January 16, 2026
Posted by: Vanessa
[This review was collected as part of a promotion.] The design of this dryer is very beautiful. It has a really nice modern look and feels very high-tech with the touchscreen components. The only piece is that it is noisier than most dryers which I expected, but didn't anticipate the experience would be as noisy as described.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, January 19, 2026
Hi, thanks for your review. We are truly sorry to hear of any disappointment or difficulties you may be having with your Bosch dryer and we apologize for any inconvenience. Your feedback is very important to us, and we appreciate you reaching out. If you have any questions or need assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Drying intensity
on January 30, 2026
Posted by: Otis
[This review was collected as part of a promotion.] Touch indicator pretty self explanatory however, drying cycle for towels and sheets end before items are completely dry. I haven't figured out which cycle will completely dry the sheets and towels, Somehow the automatic indicator for dryness ends the cycle before everything is completely dry. Lint tray is very efficient.
No, I would not recommend this to a friend.
Response from bosch-home.comBy RH, BSH, February 2, 2026
Thanks for your review! We're happy to hear that the touch controls and the lint tray are working well for you! Because bulky items tend to bunch up, the sensors may detect a dry exterior and end the cycle early while the inside is still damp. Try the dedicated 'Towels' or 'Bedding' programs for towels and sheets. The 'Sanitize' program is also great for cotton and linen fabrics. For best results, select the highest dryness level and avoid overloading the drum so air can circulate. You can find more cycle details in your manual: https://tinyurl.gy/4zc5fnw3. If you need assistance, feel free to connect with our customer care team at 1-800-944-2904 or BoschCare@bshg.com. We’re here to help!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Brand New & GREAT
on February 5, 2026
Posted by: diana
[This review was collected as part of a promotion.] Just rec'd my new 500 series heat pump dryer and it is fantastic. I've been using it all afternoon, catching up on a load of laundry and SO HAPPY!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Poor drying and condenser doesn’t empty
on February 14, 2026
Posted by: Looser dryer
[This review was collected as part of a promotion.] I am highly dissappointed that towels don't adequately dry and that the water tank doesn't seem to drain. Water remains in it after the load is done. The machine was installed by the dealer
No, I would not recommend this to a friend.
Response from bosch-home.comBy BE, CS, February 16, 2026
Hi, thank you or your review. We're sorry to hear about the trouble you have had. Our team is happy to look into this to see how we may assist. Connect with us at 800-944-2904 or BoschCare@BSHG.com.
Written by a customer while visiting bosch-home.com