Customer Reviews for Bosch - 500 Series 4 Cu. Ft. Stackable Smart Electric Dryer with SmartDry - White
Customer Rating
5
Better than Miele
on April 27, 2025
Posted by: Paula
[This review was collected as part of a promotion.] I had so many issues with Miele, they were kind to return. The Bosch meets all my expectations on lint cleaning access and the quick drying, impressed & love
We bought the 500 laundry pair 6 years ago. We've had to service it repeatedly due to DR error. The design makes it impossible to clean on your own - in terms of accessing the sump pump. I've maintained it and cleaned it monthly. I am so disappointed as I compared it to other compact machines and decided to go Bosch as the reviews were so good at the time of purchase. I could have bought a cheap dryer at half the price and had it last longer. Very disappointed & wouldn't buy again. Do not recommend unless you want to spend tons of cash & are willing to have your dryer fail repeatedly.
[This review was collected as part of a promotion.] We purchased this dryer as it was compact,environmentally friendly, and we love the quality of Bosch products. Compared to the full size ducted dryer that we had before, it has everthing we need but does not get the washing bone dry and, if over-filled, the clothes can be crumpled. It is very quiet, with numerous settings and we love it. Ideal for a small space, or if you have no ducting. Takes a little getting used to for someone used to a ducted dryer
[This review was collected as part of a promotion.] Loving our new dryer! For a compact unit this dryer has handled everything to date. The drying time is a bit longer due to how it operates. The outstanding variety of cycles along with the Bosch app far outweigh any downside.
[This review was collected as part of a promotion.] We wanted a smaller washer and dryer to fit under and counter and this works great. It's small but efficient. I really like the WiFi capability.
[This review was collected as part of a promotion.] The good: takes up small space, doesn't need a dryer vent. World like I expect a Bosch product to, with one exception: the bad: when drying sheets, blankets, or anything bulky, tends to dry the outside of a wet bundle. Very difficult to get blankets or comforters dry.
A condo I purchased came with the stacking 500 series washer and dryer and they are the biggest pieces of garbage. They can't handle much of a load and the dryer rarely dries anything completely and there's no way for this machine to be set to dry for a chosen amount of time. It stops when it thinks the clothes are dry. Towels, for example come out more damp than if I'd used them to dry off after taking a shower. I'll be replacing these ASAP.
Response from bosch-home.comBy CS, RH, January 16, 2025
Hi JB27, thanks for sharing your review. We sincerely apologize that your experience with your Bosch dryer hasn’t met your expectations. As part of our commitment to continuous improvement, your feedback is extremely valuable to us. If you'd like to provide additional details or need product assistance, please don't hesitate to contact our customer care team at 1-800-944-2904 or via email at BoschCare@bshg.com. Thank you.
[This review was collected as part of a promotion.] We bought this unit because we could not find a standard sized unit that would fit in our laundry closet. We also purchased the 500 Series Washer. The dryer takes a bit more time to dry our clothes than a standard unit but it has worked well with lots of cycle options. Our clothes smell fresher and cleaner than they ever did before with our old Whirlpool units. If this unit performs as well and as long as our Bosch dishwasher has (over 8 years old now) we are going to be happy customers for sure. Thank you for making high quality products with good customer support!