Customer reviews from turbotax.intuit.com
TurboTax - Basic 2024 Federal Only + E-file - Mac OS, Windows [Digital]
Average customer rating
4.2
(617 Reviews)
Rating breakdown 617 reviews
5 Stars
365
4 Stars
110
3 Stars
66
2 Stars
36
1 Star
40
Customer Reviews for TurboTax - Basic 2024 Federal Only + E-file - Mac OS, Windows [Digital]
Customer Rating
3
So-so.
on April 14, 2025
Posted by: GeruGivesUp
from Maryland
Erica answered my question about where to put income from a survivor's benefit. TT was not very forthcoming.
There was no payment voucher for MD state tax paying for just the 2024 tax year, only estimated quarterly ones for 2025.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long Time user
on April 14, 2025
Posted by: LynnNM
I have been using TurboTax for years. Keeps me completely informed on the process and my financial information. Thank you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy to file with TurboTax
on April 14, 2025
Posted by: Halapeno
from Florida
I've used TurboTax for many years. It is very simple to use and there have been some notable improvements.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Duplicate w-2 error
on April 14, 2025
Posted by: Kenny Advocat
from New York
If the same company gives you multiple w-2 with the same amounts Turbo Tax keeps asking you to correct the duplicate errors....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on April 14, 2025
Posted by: Cher1946
from Montana
Excellent product, as usual....but I did go around in circles trying to figure out the energy tax credits. I kept getting a message telling me to review last step... and/or a message saying ;something went wrong'.... My error no doubt, but I ended up just ignoring that section all together.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
none
on April 14, 2025
Posted by: Doug IDC
from columbus, oh
i am a loyal customer nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time Filing
on April 14, 2025
Posted by: rachel789
First time filing taxes and had no issues, all I could ask for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
FAIR
on April 14, 2025
Posted by: 2024 RT
from HOUSTON, TX
HARD TO GET PROPER RETURN . HARD TO FIND PHONE NO.
Written by a customer while visiting turbotax.intuit.com