Customer reviews from turbotax.intuit.com
TurboTax - Basic 2024 Federal Only + E-file - Mac OS, Windows [Digital]
Average customer rating
4.2
(617 Reviews)
Rating breakdown 617 reviews
5 Stars
365
4 Stars
110
3 Stars
66
2 Stars
36
1 Star
40
Customer Reviews for TurboTax - Basic 2024 Federal Only + E-file - Mac OS, Windows [Digital]
Customer Rating
3
CHANGES THAT SHOULD BE MADE
on April 5, 2025
Posted by: MnCOOK
from Washington state
FORM RRB 1099 R SHOULD BE AMONG THE COMMON FORMS AND IN STATES THAT DO NOT HAVE STATE TAX AND YOU ARE NOT APPLYING FOR A TAX CREDIT IN THE STATE YOU SHOULD SIMPLY BE ABLE TO BYPASS THE STATE FILING.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!
on April 5, 2025
Posted by: Trainer Randy 2024
from TX
I used the TurboTax Basic and I guided me through all my questions with easy. Love it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pretty Great! Fair price @ $50
on April 6, 2025
Posted by: Lillee Girl
from California
Easy enough to use - I did need to Google and YouTube parts about my principal tax ID
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Last Year for Turbo Tax
on April 6, 2025
Posted by: ttnot4me
Difficult and time consuming to open an account, pay for software, and have downloaded. Will not be using Turbo Tax in the future after over 20 years as a customer. No retail sales is only a cost savings to Turbo Tax & makes it inconvenient for the customer with no price reduction in the software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on April 7, 2025
Posted by: Dmc02
I've been using TurboTax for years. Works great..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confusing to use at times
on April 7, 2025
Posted by: PhilGro
from Houston
Confusing to use at times. Not sure at times what to do next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Most trusted for my taxes
on April 8, 2025
Posted by: SaviDel
I have been using TurboTax for so many years that I can't remember when I started. Thing is, I've never had a return with issues. I filed for some of my closest family members and they have had no issues with returns or anything. I can always find answers to my questions with the help provided in the applications or on some occasions the IRS website.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
sell the cd--------your decisions was wrong
on April 8, 2025
Posted by: kcz3575
you don,t sell the cd any more. why???? I used it for 15 plus years
Written by a customer while visiting turbotax.intuit.com