Customer reviews from turbotax.intuit.com
TurboTax - Basic 2024 Federal Only + E-file - Mac OS, Windows [Digital]
Average customer rating
4.2
(627 Reviews)
Rating breakdown 627 reviews
5 Stars
369
4 Stars
113
3 Stars
69
2 Stars
36
1 Star
40
Customer Reviews for TurboTax - Basic 2024 Federal Only + E-file - Mac OS, Windows [Digital]
Customer Rating
4
Works as expected
on April 2, 2025
Posted by: RLM310
Works pretty for filing taxes Some error checks are incorrect and must be ignored
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
fine
on April 2, 2025
Posted by: Margaretfrances
fine experience. did not engage with online help would use it againl
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It's hard to look up specific questions I have.
on April 2, 2025
Posted by: 11NA
from MO
I think the cost to buy states an e-file are too high.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTAx Response
on April 2, 2025
Posted by: Anonymous
On Schedule C, Part V, Putting in "Other Expenses" is difficult because names and amounts jump from one line to another. This is very frustrating.
On Schedule D, inputting information from accounts with a broker isn't as clear as in the past, when names of the different accounts were carried through the inputting steps.
I thought I was getting the Basic for $40.00 but it turned out to be over $53.00. I don't understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always happy with Turbo Tax
on April 2, 2025
Posted by: Scooters Dad
from Kingport, Tn
Easy as always. I have used this product for over 25 years, and I will keep coming back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on April 2, 2025
Posted by: slick tootall
great app been using for years never had a problem
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on April 2, 2025
Posted by: Locknard87
from Colorado
Turbo tax made the process as simple as it can be for a self-preparer given the absurdly complex nature of our tax code.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is frustrating to use.
on April 3, 2025
Posted by: KCdjf
from Portland OR
Very frustrating to use this year. I could not print to review before e-filing so felt forced to choose to print and mail my return, which was not my first choice.
Written by a customer while visiting turbotax.intuit.com