Customer reviews from turbotax.intuit.com
TurboTax - Basic 2024 Federal Only + E-file - Mac OS, Windows [Digital]
Average customer rating
4.2 out of 5
4.2
(617 Reviews)
Open Ratings Snapshot
Rating breakdown 617 reviews
5 Stars
365
4 Stars
110
3 Stars
66
2 Stars
36
1 Star
40
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Customer Reviews for TurboTax - Basic 2024 Federal Only + E-file - Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
good
on March 31, 2025
Posted by: stupidtakes
good, good, good, good, good, good, good, good, good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Done In Under an HOUR!!!
on March 31, 2025
Posted by: ber762
love that info is transfered from previous year and step by step instruction
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
TurboTax is a money grab.
on March 31, 2025
Posted by: Gobbeen
Its become a money grab, anything beyond the basic has an outrageous fee. Its not as clear and easy to work with as it once was. For next year we will look elsewhere.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Rocking With TurboTax For 30 Years.
on March 31, 2025
Posted by: TheRetiredFarm
We've been using TurboTax since it was MacInTax(sp); at least 30 years. At one point we had a farm and a separate business, an active investment portfolio, plus two full time jobs, so we USED TurboTax. (In those days, our tax forms ran to 60+ pages.). Now that we're retired, we download the Basic, import last year's data, put in a few numbers and within an hour or so, hit "Transmit to IRS", done. It's a beautiful thing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbotax let me down this year
on March 31, 2025
Posted by: lynstks
I've used Turbotax for well over 15 years (maybe 20?) but this year you let me down! You made it much more difficult to indicate that the RMD for more than one account was all taken from one account. IRS guidelines say it's perfectly fine to do that -- why did you make this year's software so very difficult?? I had to pay an additional $60 to you to handle this!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is perfect for us
on April 1, 2025
Posted by: RLP70
from Washington State
I have used Turbo Tax for several years and have been satisfied with the ease and professionalism of the service. My finances haven't changed much, so it's pretty much a straight-forward process. Turbo Tax leads you through the process.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo tax is reliable
on April 1, 2025
Posted by: new2Efile
from Oregon
Very solid product, disappointed that 1 State filing is not included in the cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo
on April 1, 2025
Posted by: Mohomo
from Florida
It was easy and great to work with. I highly recommend this product to everyone.
Written by a customer while visiting turbotax.intuit.com
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