Customer reviews from turbotax.intuit.com
TurboTax - Basic 2024 Federal Only + E-file - Mac OS, Windows [Digital]
Average customer rating
4.2
(617 Reviews)
Rating breakdown 617 reviews
5 Stars
365
4 Stars
110
3 Stars
66
2 Stars
36
1 Star
40
Customer Reviews for TurboTax - Basic 2024 Federal Only + E-file - Mac OS, Windows [Digital]
Customer Rating
1
Poor pricing switch
on March 29, 2025
Posted by: sal4bose
The state pricing was advertised as 20$ but was charged 40$ from inside the fed app.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on March 29, 2025
Posted by: richdfsdfdfhhkk
easycccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very efficient
on March 29, 2025
Posted by: Dantheman8
from Dallas TX
This product is easy to use and always efficient as filing is easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tav review
on March 29, 2025
Posted by: Poppie01
Staci B was very helpful and patient and helped with all the forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
needs to be more user friendly like in the pyeast
on March 29, 2025
Posted by: irs guy
you have over automated the process.
normal folks and elderly folks can not deal with the product.
normal folks and elderly folks can not deal with the product.
next time i will not use your product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier Than Driving Somewhere To Do It
on March 30, 2025
Posted by: NHTP
It is easy enough but sometimes it feels like you gloss over things, or setup loops. If I have a pdf file of my forms I should just be able to upload them. I don't like signing into my financial institutions through your website. That's nerve racking, no matter your reassurances.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TURBOTAX IS OVERPRICED
on March 30, 2025
Posted by: MRCPA23
THIS PRODUCT SHOULD BE MUCH CHEAPER IN PRICE DUE TO THE DEGRADING QUALITY YEAR OVER YEAR.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Working Families Tax Credit???
on March 30, 2025
Posted by: Mayken1224
from Bellevue, WA
I couldn't E-Filling because of Working Families Tax Credit in Washington States.
I was not eligible for the Working Families Tax Credit, so my tax return amount was “0”, but it said that you cannot e-file if it is “0”.
I was not eligible for the Working Families Tax Credit, so my tax return amount was “0”, but it said that you cannot e-file if it is “0”.
Written by a customer while visiting turbotax.intuit.com