Customer reviews from turbotax.intuit.com
TurboTax - Basic 2024 Federal Only + E-file - Mac OS, Windows [Digital]
Average customer rating
4.2
(617 Reviews)
Rating breakdown 617 reviews
5 Stars
365
4 Stars
110
3 Stars
66
2 Stars
36
1 Star
40
Customer Reviews for TurboTax - Basic 2024 Federal Only + E-file - Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on February 8, 2025
Posted by: Cyndi 70
I love your your system, have been using it for many many years and you are always great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazingly easy to use software
on February 8, 2025
Posted by: TexMex2112
Excellent software, was very helpful and easy to use. I highly recommend this software for your tax needs.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax was awesome
on February 8, 2025
Posted by: Cancun112233
from ohio
My experience with Turbotax was pretty easy. I did struggle in the beginning with getting onto the site. I called and spoke to Nancy. She was wonderful, very patient, explained everything well to me and even had me share my screen with her to walk me through.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
ok
on February 8, 2025
Posted by: suckes
not good not good not good not good not good not good not good not good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
eas to use
on February 8, 2025
Posted by: Bookiejjs
easy to use and consistent year to year. good experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Beautiful
on February 9, 2025
Posted by: Mick 26
It's the best thing on the market, I can even understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Fix your software issues
on February 9, 2025
Posted by: SueGru
from Sabin, MN
You have some serious software problems. The application locks up frequently and the only resolution is to physically turn off my computer. There was a particular spot where it locked every time. I was finally able to retrieve an earlier version of my tax file rather than recovering the file that caused the lockup, and the earlier version let me at least complete the filing process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst TurboTax flaw I could imagine.
on February 9, 2025
Posted by: TheOldPhart
from New Hampshire
My return was rejected by the IRS due to missing IRS PIN. I have been through my return 3 times and still cannot find any place where TurboTax asks for my IRS PIN. TurboTax did not catch this missing IRS PUN when my return was reviewed by TurboTax before allowing the submission of my return WHY?????
Written by a customer while visiting turbotax.intuit.com