Customer reviews from https://www.asus.com
ASUS - ROG CROSSHAIR X870E HERO (Socket AM5) AMD X870 ATX DDR5 Wi-Fi 7 Motherboard - Black
Average customer rating
4.6
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
10
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for ASUS - ROG CROSSHAIR X870E HERO (Socket AM5) AMD X870 ATX DDR5 Wi-Fi 7 Motherboard - Black
Posted by: Josha
Verified Purchase:Yes
Mb looks beautiful. Unfortunately can't give more feedback as I'm waiting on the 9950x3d and 5090 to release. Asus it would be awesome if you let people who've spent a lot of money on your site to pre order the 5090s with ID verification to prevent scalpers.
Written by a customer while visiting https://www.asus.com
Posted by: Forcexxibigbad
Frequency of use:Daily
Verified Purchase:Yes
Does what I ask of it and thats all that counts for me.
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
This motherboard feels like a total luxury upgrade. The premium build quality is obvious right out of the box, and that backplate is solid. It just makes the whole setup feel sturdy and high-end. My absolute favorite thing has to be all the M.2 slotsespecially since so many are PCIe 5.0. Ive got five M.2 SSDs, and I'm able to use every single one without a hitch. The high-speed USB and USB-C ports are also a win; Im always plugging in random stuff, and its nice to have fast options without scrambling for adapters.
That said, I do wish there was more than one HDMI port. Ive got a dedicated graphics card, but an extra HDMI wouldve been handy for quick monitor swaps or troubleshooting.
Also, when I first got the board, the Bluetooth was a bit wonkymy audio kept cutting in and out, and it seemed tied to those new easy connection antennas. Id have to unplug and replug them to fix it, which was super frustrating. Thankfully, after a few firmware updates, the issue disappeared, and its been smooth sailing for weeks now. Also, the BIOS flashback button is great. Makes updates way less tedious.
Also, when I first got the board, the Bluetooth was a bit wonkymy audio kept cutting in and out, and it seemed tied to those new easy connection antennas. Id have to unplug and replug them to fix it, which was super frustrating. Thankfully, after a few firmware updates, the issue disappeared, and its been smooth sailing for weeks now. Also, the BIOS flashback button is great. Makes updates way less tedious.
Overall, despite a couple of small gripes, this motherboards been a dream to use. Its got the features I need, feels premium, and once the Bluetooth sorted itself out, Ive had zero complaints.
Written by a customer while visiting https://www.asus.com
Posted by: Bobby 916
Frequency of use:Daily
Verified Purchase:Yes
Love this motherboard, the aesthetics of it are amazing. The build quality is Pretty good I like the lighting on it
Written by a customer while visiting https://www.asus.com
Posted by: Kevin Pubien
Frequency of use:Daily
Verified Purchase:Yes
Currently using this board across two different high end builds.
So many great things about this motherboard.
Written by a customer while visiting https://www.asus.com
Posted by: Steve Morford
Verified Purchase:Yes
Nearly everything I could possibly ask for in a motherboard with several great features thrown in that I wouldn't have even thought of. The one single thing that I think comes up short is that there is only a single OUT port for sound. My previous motherboards had OUT ports for surround sound. Now I have no subwoofer.
If the STAR system alllowed I would have rated the Crosshair X870E Hero a 4 3/4 STARS. Really performs well supporting Ryzen 9 9950X CPU and Geforce RTX 4090 OC GPU running new, high-end games with Unreal 5 engine graphics on ULTRA settings. Amazing performance without any faults or hi-temp conditions.
Great job, ASUS !
Written by a customer while visiting https://www.asus.com
Posted by: DanBo
Frequency of use:Daily
Verified Purchase:Yes
not good so far. have had it for a month and still cant get it to boot up. trying other devices and ram.
Response from https://www.asus.comBy CLM, March 20, 2025
Dear DanBo,
Thank you for your comment.
We do understand the inconvenience this may have caused if the motherboard is not booting up successfully. No boot or no POST can either be any of the hardware (CPU, RAM, PSU), installed on the motherboard, including the motherboard itself. To resolve the issue, please verify all hardware meet system requirements of the motherboard, are working properly, and installed correctly on the motherboard. We recommend testing the motherboard outside the case to determine if all the hardware is correctly installed. Also, we recommend clearing the CMOS every component change or installation. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand the inconvenience this may have caused if the motherboard is not booting up successfully. No boot or no POST can either be any of the hardware (CPU, RAM, PSU), installed on the motherboard, including the motherboard itself. To resolve the issue, please verify all hardware meet system requirements of the motherboard, are working properly, and installed correctly on the motherboard. We recommend testing the motherboard outside the case to determine if all the hardware is correctly installed. Also, we recommend clearing the CMOS every component change or installation. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Knollberg1
Frequency of use:Daily
Verified Purchase:Yes
This is an unbelievably fast motherboard im very pleased!
Written by a customer while visiting https://www.asus.com