Customer reviews from https://www.asus.com
ASUS - ROG STRIX X870E-E GAMING WIFI (Socket AM5) AMD X870 ATX DDR5 Wi-Fi 7 Motherboard - Black
Average customer rating
4.5
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
28
4 Stars
7
3 Stars
2
2 Stars
1
1 Star
1
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for ASUS - ROG STRIX X870E-E GAMING WIFI (Socket AM5) AMD X870 ATX DDR5 Wi-Fi 7 Motherboard - Black
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Honestly worth the price so far in my experience. Have plenty of M.2 slots, although using one of the Gen 5 ones makes the PCIe go to x8 instead of x16, though I don't think that's necessarily the boards fault. BIOS update was extremely easy, "overclocking" the RAM sticks to their rated 6000 speeds was extremely easy as well. It has PLENTY of USB 2 connectors as well as USB 3 and C. Haven't had it very long, but so far so good. Stuck with ASUS since 2013 and haven't looked back.
Written by a customer while visiting https://www.asus.com
Customer Rating
3
Great board, needs better QC and BIOS testing
on December 7, 2024
Posted by: Pecone
Frequency of use:Daily
Verified Purchase:Yes
I love this board. That said, Asus needs to improve their QC process. On My board, out of the box, the functional led isn't working, not a big deal, as it is just an led around the start button, but still.
Also, the latest BIOS 0706 causes a major issue where the system would not Post with EXPO enabled, where 0606 works flawlessly.
Overall the board is good but Asus needs more attention to detail. If one is paying that much for a motherboard it better be perfect.
Also, the latest BIOS 0706 causes a major issue where the system would not Post with EXPO enabled, where 0606 works flawlessly.
Overall the board is good but Asus needs more attention to detail. If one is paying that much for a motherboard it better be perfect.
Response from https://www.asus.comBy CLM, December 9, 2024
Dear Pecone,
Thank you for your comment.
We do understand the inconvenience this may have caused if you are experiencing issues after a BIOS flash. After a successful BIOS update, ensure optimize default was loaded in the BIOS setup page to configure all I/O devices properly to be able to make the new BIOS version works properly with your build. You may need to update Windows, drivers and the Armoury Crate utility software. Furthermore, reconfiguring your system settings may be necessary.
Should you need further assistance with the motherboard, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand the inconvenience this may have caused if you are experiencing issues after a BIOS flash. After a successful BIOS update, ensure optimize default was loaded in the BIOS setup page to configure all I/O devices properly to be able to make the new BIOS version works properly with your build. You may need to update Windows, drivers and the Armoury Crate utility software. Furthermore, reconfiguring your system settings may be necessary.
Should you need further assistance with the motherboard, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Tmansk
Frequency of use:Daily
Verified Purchase:Yes
This motherboard has all the updated technical offerings. BUT, after hours of uninstall devices and reinstall the audio files, without success, I am using a Soundblaster to get audio. Frustrating.
Written by a customer while visiting https://www.asus.com
Posted by: Michael K
Frequency of use:Daily
Verified Purchase:Yes
This MB has so many features, I recommend the first thing you do is update the bios. It also has AI overclock feature and with 1 click it boost your system, if you want to squeeze more performance you can tweek and use the PBO and curve optimizer for max performance. I recommend this motherboard for enthusiast user who want the best and fastest.
Written by a customer while visiting https://www.asus.com
Posted by: The Street Geek
Frequency of use:Daily
Verified Purchase:Yes
The top most piped M.2 heatsink is way too big and does not support most AIO's. There should be lower profile ones that come in the box.
Response from https://www.asus.comBy CLM, April 29, 2025
Dear The Street Geek,
Thank yo for your comment.
We do understand your disappointment and the inconvenience this may have caused if you having issues installing your AIO on the motherboard. This motherboard is compatible with a wide range of AIO coolers, specifically, AIO coolers from the ROG Strix, ProArt, TUF Gaming, and ASUS Prime series are designed to fit the aesthetic and functional needs of the X870E and X870 motherboards. Third-party AIO may fit well if it meets the motherboard requirements. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank yo for your comment.
We do understand your disappointment and the inconvenience this may have caused if you having issues installing your AIO on the motherboard. This motherboard is compatible with a wide range of AIO coolers, specifically, AIO coolers from the ROG Strix, ProArt, TUF Gaming, and ASUS Prime series are designed to fit the aesthetic and functional needs of the X870E and X870 motherboards. Third-party AIO may fit well if it meets the motherboard requirements. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Raymeister
Frequency of use:Daily
Verified Purchase:Yes
Excellent motherboard. Easy to install. Quality components. Installed a 9950x3d and 5090 Airbus Master GPU, 96GB Corsair Ram. This motherboard can use ai for easy overclocking. Highly recommended.
Written by a customer while visiting https://www.asus.com
Customer Rating
5
This board has everything you could possibly need.
on April 16, 2025
Posted by: Pc builder 904
Frequency of use:Daily
Verified Purchase:Yes
This mb is a beast!! This board has everything you could possibly need and more!!!!
Written by a customer while visiting https://www.asus.com
Posted by: kepeli
Frequency of use:Daily
Verified Purchase:Yes
doesn't perform as advertised, and support is stupid
Response from https://www.asus.comBy CLM, April 11, 2025
Dear Kepeli,
Thank you for your comment.
We do understand your dissatisfaction with the quality of your recent customer service experience and the inconvenience this may have caused. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
If you are experiencing system stability issues with your build. System crash or corruption in the System registry can either a hardware or software related issue. With the hardware, this can be a RAM, Hardrive, CPU and the motherboard itself. If the error codes are pointing to a RAM issue, we recommend that you try another known good RAM that meets system requirements of the motherboard. We recommend that you do a test on the hardrive, also. In regards to a software issue, please ensure Windows was installed fresh from scratch with all updates installed, chipset and video drivers up to date and latest version or patch file for the games are installed.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your dissatisfaction with the quality of your recent customer service experience and the inconvenience this may have caused. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
If you are experiencing system stability issues with your build. System crash or corruption in the System registry can either a hardware or software related issue. With the hardware, this can be a RAM, Hardrive, CPU and the motherboard itself. If the error codes are pointing to a RAM issue, we recommend that you try another known good RAM that meets system requirements of the motherboard. We recommend that you do a test on the hardrive, also. In regards to a software issue, please ensure Windows was installed fresh from scratch with all updates installed, chipset and video drivers up to date and latest version or patch file for the games are installed.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com