Customer reviews from Samsung US
Samsung - 990 EVO PLUS SSD 4TB, PCIe Gen 4x4 | 5x2 M.2 2280, Speeds Up to 7,250 MB/s
Average customer rating
4.9
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
448
4 Stars
35
3 Stars
2
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
315 out of
316)
Customer Reviews for Samsung - 990 EVO PLUS SSD 4TB, PCIe Gen 4x4 | 5x2 M.2 2280, Speeds Up to 7,250 MB/s
Customer Rating
5
GREAT FEATURES
on December 14, 2025
Posted by: Vasi112
[This review was collected as part of a promotion.] CAPACITY, SPEED, REABILITY. SILENT TOP FULL COMPABILITY
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 28, 2025
Posted by: Mishu
[This review was collected as part of a promotion.] Pretty fast read and write speed and had no problems for over 4 years of ownership
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
990 NVME PCLE SSD 4TB
on December 7, 2024
Posted by: Mangler
from Arkansas
Expertise:Expert
[This review was collected as part of a promotion.] I actually own several of these, and I used them for extended memory for my playstation five. Not only is the speed amazing, but the quality and also the longevity of life. That's quite astounding. I would highly recommend these to any gamer, whether it be p c or console.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good product
on January 11, 2025
Posted by: Wicked chic
from Oak lawn Illinois
Expertise:Beginner
[This review was collected as part of a promotion.] Bought it about a month ago and it is good for me so far. I like it.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Response from Samsung USBy Samsung Brand Ambassador, January 13, 2025
Wicked chic:
Thanks for choosing the 990 EVO Plus SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thanks for choosing Samsung for your memory storage needs!
- Samsung Memory
Thanks for choosing the 990 EVO Plus SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thanks for choosing Samsung for your memory storage needs!
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
1
Takes long
on January 30, 2025
Posted by: Smurf
[This review was collected as part of a promotion.] slow. Not happy with how the productv
Device is not worth the price
Response from Samsung USBy Samsung Brand Ambassador, January 31, 2025
Smurf:
We appreciate you sharing your experience with performance speeds. I’m sorry to hear that you’re not fully satisfied with the performance. Your 2TB drive was engineered to deliver speeds of up to 7,250MB/s Seq. Read and 6,300MB/s Seq. Write.
Benchmark test results may differ depending upon the system environment, host software and hardware configuration. I encourage you to call Samsung Customer Support to better diagnose and assist you with your speed issue.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
We appreciate you sharing your experience with performance speeds. I’m sorry to hear that you’re not fully satisfied with the performance. Your 2TB drive was engineered to deliver speeds of up to 7,250MB/s Seq. Read and 6,300MB/s Seq. Write.
Benchmark test results may differ depending upon the system environment, host software and hardware configuration. I encourage you to call Samsung Customer Support to better diagnose and assist you with your speed issue.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad
on January 4, 2025
Posted by: Evoprouser
Expertise:Intermediate
[This review was collected as part of a promotion.] Great item, but it unfortunately doe not come with the mounting screw. Make sure you have a spare or go out and get one.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy Samsung Brand Ambassador, January 7, 2025
Evoprouser:
Thank you for purchasing the Samsung 990 EVO Plus SSD. Please know that these drives are not delivered with mounting screws since motherboard manufacturers typically provide the specific screws and spacers that fit the proprietary needs of each motherboard.
Should you ever have questions or need assistance using this product, please know we are aways here to help.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung!
- Samsung Memory
Thank you for purchasing the Samsung 990 EVO Plus SSD. Please know that these drives are not delivered with mounting screws since motherboard manufacturers typically provide the specific screws and spacers that fit the proprietary needs of each motherboard.
Should you ever have questions or need assistance using this product, please know we are aways here to help.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung!
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for serious gamers
on January 10, 2025
Posted by: chop
from Michigan
Expertise:Expert
[This review was collected as part of a promotion.] Blazing fast and basically fits all my games and anything else I could ever need. Magician software is top-notch and tells you all you need to know about your drive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on February 19, 2025
Posted by: milkman12
[This review was collected as part of a promotion.] Love the speeds on this best bang for the buck. Never had an issue.
Written by a customer while visiting Samsung US