Customer reviews from zojirushi.com
Zojirushi - Induction Heating Rice Cooker & Warmer - 10 Cup - Black
Average customer rating
4.9 out of 5
4.9
(59 Reviews)
Open Ratings Snapshot
Rating breakdown 59 reviews
5 Stars
54
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
50 out of 50
)
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Customer Reviews for Zojirushi - Induction Heating Rice Cooker & Warmer - 10 Cup - Black
Customer Rating
5 out of 5
5
In love
on November 7, 2023
Posted by: Clos
[This review was collected as part of a promotion.] This rice cooker is top notched, I usually use it weekly so easy and so simple to use. There’s different settings to choose from you just wash your rice add water and go on about your business. And it makes a little sting when finished even will keep your rice warm for you. I would also like to mention it does much more then just rice it can do sushi, stem vegetables aa it comes with a steam basket so it does so much more then just rice.
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Beam me up Mister Zoji!
on December 19, 2023
Posted by: Rice Lovey Boy
from FL
Verified Purchase:Yes
Small, shiek, easy to use, makes perfect rice, induction is super fast
Written by a customer while visiting zojirushi.com
Customer Rating
3 out of 5
3
Needs some functional improvement
on January 29, 2024
Posted by: Anonymous123
Verified Purchase:Yes
For the price of this device there were several things we instantly noticed/missed from our Neuro Fuzzy. 1) The cord is not retractable and we use the rice cooker quite a lot so it's inconvenient to stuff it back behind the device. 2) this was our first induction rice cooker and did not realize how loud it is when cooking and continual beeping when rice is being kept warm. It is livable but not ideal. 3) There's no rice paddle holder so we are constantly knocking over the rice paddle when it's standing on the counter next to the cooker as intended, it ends up being laid out on top of the device instead. 4) There is no handle to pick up and move the cooker, our Neuro Fuzzy had a handle we could swing up from behind which came in handy more often than one would think.
Response from zojirushi.comBy Zojirushi Customer SupportJanuary 30, 2024
We appreciate your valuable feedback and for comparing our product with our Neuro Fuzzy model. We would like to inform you that the IH or induction heating models require a thicker power cord due to the technology they use, which makes it difficult to incorporate a retractable feature. Moreover, the IH rice cooker may produce slightly more noise than our regular rice cooker with a heating plate, which is completely normal for this type of technology. Additionally, the beeping sound that you hear during the keep warm mode serves as a gentle reminder to avoid keeping the rice longer than recommended, so that it retains its freshness and flavor. We hope this information helps you understand the purpose of each of these features.

We also offer an alternative model that comes with a side spatula holder and handle, but it has a more classic design compared to the modern design of the NW-QAC10/18.

If you have any questions or concerns, please do not hesitate to contact us: https://www.zojirushi.com/app/customer_service/entry
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Induction Heating Rice Cooker
on February 20, 2024
Posted by: Evelyn in Illinoia
from Near Chicago Illinois USA
Gender:Female
Verified Purchase:Yes
attractive, easy to use, easy cleaning. Rice came out well cooked and fluffy. Worth the price!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Perfect rice every time
on March 14, 2024
Posted by: AWL1975
from CT, USA
Gender:Male
Verified Purchase:Yes
cooked up perfect short grain white, jasmine and mixed white rice so far. every grain was consistently the same texture. made for great egg fried rice with leftovers the next day as well. also great with steaming broccolli and carrots as an addition to my meal. super easy to clean and compact package made it easy to store.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Life Changing - an absolute essential!
on March 19, 2024
Posted by: Benjamin L
from Dubai, UAE
Gender:Male
Verified Purchase:Yes
I love it so much, my rice has never been this way before and eating rice will never be the same again!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Great features and user friendly
on March 20, 2024
Posted by: r3JavaQ
from TX
Gender:Female
Excellent experience so far; brown rice, steel cut oats, spelt berries, farro and fresh steamed vegetables have all come out of this little machine perfectly. I'm terrible at cooking rice and grains on the stove so cost vs. ease of use in my case makes this rice maker completely worth it. I have no complaints about the length of time any grain takes to cook because the results are amazing and it's easy enough to plan ahead. It's also easy to clean.
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Perfect!
on April 12, 2024
Posted by: Gabe G.
from Illinois
Gender:Male
Verified Purchase:Yes
My wife and I have never owned a rice cooker and decided it would help now that we have twins! anything to make our lives easier and this thing is amazing. We have tried each type of setting and grain like rice, oats, quinoa, and each time it is perfection. We really wish we got it sooner. It's small enough that we can store it away after each use and still use it daily. All the pieces are easy to clean and simple to assemble. Really all around perfect and glad we got it.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
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