Customer reviews from zojirushi.com
Zojirushi - Induction Heating Rice Cooker & Warmer - 5.5 Cup - Black
Average customer rating
4.9 out of 5
4.9
(58 Reviews)
Open Ratings Snapshot
Rating breakdown 58 reviews
5 Stars
53
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
49 out of 49
)
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Customer Reviews for Zojirushi - Induction Heating Rice Cooker & Warmer - 5.5 Cup - Black
Customer Rating
5 out of 5
5
Nice upgrade from the previous version.
on December 25, 2023
Posted by: LauraS
from Arizona
Gender:Female
Verified Purchase:Yes
I had the previous version of the induction rice cooker but decided to upgrade to the newest version. I liked the flat top and the built in steam vent, as well as the self cleaning function, although I have not tried it yet. I have used it once so far, for basmati rice, and it cooked flawlessly. It looks beautiful and stores easily in my cabinet. At first I missed the handle, but it actually is easier to store since the indents on the bottom make it easier to maneuver in and out of the cabinet. I loved the previous version and I am sure I will love this upgrade as well. Plus it’s gorgeous!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
4 out of 5
4
Excellent rice and worthy of display
on March 3, 2024
Posted by: drew42
from Washington D.C.
I'm not foodie and I can't wax on in great detail about rice. But what I can say is we eat a lot of rice and this cooker will make it restaurant grade. We've done at least 6 batches of rice in the first few weeks and each time it's been great. Operation is very simple once you figure out the menus (it took me 10 mins) and cleaning this is ridiculously easy. The bowl is bonkers thick and really smooth/slick. Dried rice wipes off after a 10 minute soak in water (if you don't clean it right after use). The construction of this is rock solid and the details they paid attention to are impressive: 1) A ridge that is high enough to prevent water going into the induction heat bowl, 2) handle dips so you can take the bowl out easily, 3) lid removal is impossibly simple, etc. My only critique is that the fan of this model was louder than expected and you'll definitely know when this is cooking rice from the fan noise. But it's worth looking beyond that for the features and the quality of rice this produces.
It has a dedicated space on the kitchen counter because it looks so nice and is more compact than I expected. We did buy an extra bowl anticipating it will wear out while the cooker is still going strong. We're very very pleased with this model and hope it gives us many years of quality cooked rice.
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Great Features!
on September 25, 2023
Posted by: Gertie
from Spiro, OK
[This review was collected as part of a promotion.] I have never owned a rice cooker but always wanted one! I love this Induction Rice Cooker! It has great features such as it generates high and makes fine heat adjustments which makes fluffier rice. I like that it cooks faster, also it is flat and has less parts to clean. That's a plus I think. I would definitely recommend this Induction Rice Cooker and warmer to anyone looking for a great quality product!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Perfect rice every time.
on October 10, 2023
Posted by: Anna94
from Seattle, WA
Gender:Female
[This review was collected as part of a promotion.] This is such a beauty and a wonderful productive addition to my kitchen appliances family and an absolutely must. I can't cook rice for the life of me but I can with this well technically the rice Cooker is doing the work but still it is a success. Took about 56 min and the best part it kept the rice warm till everyone joined for dinner I no longer have to reheat it! Cleaning was super easy and you need to remember to remove the part on the inside of the lid. There is a steam vent that you need to keep away from. The rice Cooker doesn't take much counter space yet can make 5 cups. It also comes with a plastic cup a steaming tray and self standing rice spatula to help fluff the rice. Definitely a great addition to my kitchen and I am beyond happy with the results.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
So easy to operate! Perfect rice every time!
on October 13, 2023
Posted by: maowens
from graniteville sc
Gender:Female
[This review was collected as part of a promotion.] I am loving this rice cooker! I have never been a fan of cooking rice, It either came out overcooked and mushy or undercooked. But with this rice cooker it has made it so easy to come out with perfect rice every time you cook! This is the smaller version so for a family of three that is the size we needed. Anything larger would be a waste. It has several settings for different types of rice as well as oatmeal, quinoa, steam and more. It also has a self clean feature which I think all cooking appliances should have. The only thing is that it is a little bit loud but not that much of a issue for me. So far I have only tried rice in mine but I am looking forward to trying more things. The booklet that comes with it gives a ton of ideas. Overall, I am very pleased with this rice cooker. Im sure it will be bringing forth many delicious pots of rice and more into my kitchen for my family to enjoy!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
3 out of 5
3
Needs some functional improvement
on January 29, 2024
Posted by: Anonymous123
Verified Purchase:Yes
For the price of this device there were several things we instantly noticed/missed from our Neuro Fuzzy. 1) The cord is not retractable and we use the rice cooker quite a lot so it's inconvenient to stuff it back behind the device. 2) this was our first induction rice cooker and did not realize how loud it is when cooking and continual beeping when rice is being kept warm. It is livable but not ideal. 3) There's no rice paddle holder so we are constantly knocking over the rice paddle when it's standing on the counter next to the cooker as intended, it ends up being laid out on top of the device instead. 4) There is no handle to pick up and move the cooker, our Neuro Fuzzy had a handle we could swing up from behind which came in handy more often than one would think.
Response from zojirushi.comBy Zojirushi Customer SupportJanuary 30, 2024
We appreciate your valuable feedback and for comparing our product with our Neuro Fuzzy model. We would like to inform you that the IH or induction heating models require a thicker power cord due to the technology they use, which makes it difficult to incorporate a retractable feature. Moreover, the IH rice cooker may produce slightly more noise than our regular rice cooker with a heating plate, which is completely normal for this type of technology. Additionally, the beeping sound that you hear during the keep warm mode serves as a gentle reminder to avoid keeping the rice longer than recommended, so that it retains its freshness and flavor. We hope this information helps you understand the purpose of each of these features.

We also offer an alternative model that comes with a side spatula holder and handle, but it has a more classic design compared to the modern design of the NW-QAC10/18.

If you have any questions or concerns, please do not hesitate to contact us: https://www.zojirushi.com/app/customer_service/entry
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Beautiful
on September 19, 2023
Posted by: OR2023
from Oregon
[This review was collected as part of a promotion.] This Zojirushi rice cooker is just beautiful. It makes very nice, fluffy rice and keeps it warm without drying out. It is an induction heating cooker that comes well packed and has a few accessories with it. Rice paddle, plug for power, and a steamer with feet so it won't scratch the inside of your cooker. There are features for jasmine rice, congee, steel cut oats, quinoa, brown rice and brown rice, plus a quick jasmine, as well as quick rice, white rice, sushi rice and mixed rice. This is also BPA free. Made in Japan.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Wonderful Induction Rice Cooker!
on October 8, 2023
Posted by: Anne Kenobi
from Simpsonville, SC
Gender:Female
[This review was collected as part of a promotion.] The Zojirushi Induction Heating Rice Cooker & Warmer NW-QAC10/18 is an absolutely wonderful rice cooker. It makes the best rice, very fluffy and not clumpy at all. The instructions for the machine are very simple and easy to understand. The induction heating works great at giving you the best possible rice. I love that the machine cooks other things in addition to rice, like steel cut oats. The machine is very sleek and modern looking. I am thoroughly impressed with the high quality of this fantastic rice cooker machine and this is a product I would highly recommend to my friends and family.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
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