Customer reviews from Pit Boss Grills
Pit Boss - 3 Series Vertical Electric Smoker - Gray
Average customer rating
3.5
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
64
4 Stars
20
3 Stars
9
2 Stars
11
1 Star
35
61%of customers recommend this product.
(
45 out of
74)
Customer Reviews for Pit Boss - 3 Series Vertical Electric Smoker - Gray
Customer Rating
5
Fantastic
on April 7, 2024
Posted by: Nick80
from Dallas Texas
Gender:Male
I’m new to smoking and I did a lot of research on smokers before I decided to buy. I really think that the wood chip electric smokers are the best mix of features, ease of use, and produce amazing results. I’m a complete beginner and I’m smoking fantastic meals with ease that impress my friends and family. Super happy with this purchase.
I would recommend this to a friend!
Response from Pit Boss GrillsBy Pit Boss Customer Service, April 11, 2024
Thanks for the review! We can't wait to see all that you cook up this year for your friends and family!
Written by a customer while visiting Pit Boss Grills
Customer Rating
2
Not that great
on April 19, 2024
Posted by: Cfmheels
from Sc
Gender:Male
Not much smoke flavor. Owned less than 6 months. Was going to smoke leg qtrs. And got igniter err. Had to grill qtrs. Mean time 18lb turkey was defrosting. Took a week and half for order to even process. Then another two days to get it. Mean time has to take turkey to my daughters to smoke as it would have gone bad. Not impressed with service but lady on phone was very nice.
No, I would not recommend this to a friend.
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
Never reaches temps
on June 23, 2024
Posted by: Jbombs
from Mn
Gender:Male
The smokers never reaches temps no matter what the temp ot is outside it was 80° to day and would still only go to 210° you can tell it has no insulation the thing gets so hot you can't touch the outside and the heating element stays on the whole time bought because it says it goes to 350° so I could smoke pizza bet it never gets close to that hot would definitely not recommend
No, I would not recommend this to a friend.
Written by a customer while visiting Pit Boss Grills
Customer Rating
3
It works but could be better.
on July 21, 2024
Posted by: Gr1zzly72
from Salem, OR
Gender:Male
My biggest complaint is that there is nothing to hold the racks in when you pull them out. My old smoker captured the racks on the top and bottom, so you could pull them almost all the way out without them toppling to the ground along with your food. Pull these a little way out with some food on them and you better be prepared to catch that food, otherwise you're going to have to wash it off or chuck it. Every smoker I've had up to this one has had the racks captured. Pit Boss really dropped the ball on this one. The next complaint is the water tray. Why is it so small? Holds a gallon but with the suface area that gallon goes pretty quick at higher temps. It's also kind of a PITA to add to it while you're cooking. Otherwise I really like it. Need to get a new controller for it since my dog ripped the temperature probe out it and it's been janky ever since.
Written by a customer while visiting Pit Boss Grills
Customer Rating
4
Temp
on August 13, 2024
Posted by: Tp356
from Eau Claire, WI
Gender:Male
820 sportsman grill smoker. I bought this to replace my vertical one it doesn't hold temp as good as the other one did 15-20 degree swings in temp
Otherwise works great.
Otherwise works great.
I would recommend this to a friend!
Written by a customer while visiting Pit Boss Grills
Customer Rating
4
Nice smoker
on August 21, 2024
Posted by: Fat A
from Florida
Gender:Male
I've only been using it for 9 months, but really like this smoker. It holds temp well. I haven't used the app, don't have a need for the app. Would have given 5 stars, but it only came with 1 probe thermometer and has outlets for 2. I thought that was a little bit chicken.
I would recommend this to a friend!
Written by a customer while visiting Pit Boss Grills
Customer Rating
4
We use it constantly!
on August 23, 2024
Posted by: GMK911
from Asheville, NC
Gender:Male
This is a great smoker. I’ve made Black Forest Bacon, Corned Beef, Pastrami, Spare Ribs, best ever Smoked Chicken ~ everything! The spent pellets produce very little ash. Clean up is quick and easy. My old electric smoker produced much more smoke flavor, but it was almost impossible to maintain any given temperature. The pellets provide a ton of smoke at the lowest setting of 130º, but once it hits 225º there is very little smoke, and the final result is a very subtle smoke flavor. The perfect solution is to buy a smoke tube and fill it with pellets. Get it going and put it in the smoker. You’ll have all the smoke you could want. I recommend also buying a second probe. The first one is for the internal temp of the meat. The second one monitors the temp in the box. The app works well, so I can adjust the temperature without having to go out to the smoker. One star deducted for 2 things: only one probe, when there are 2 probe connections ~ and the temperature can only be adjusted in 10 degree increments. 5º would be perfect. Stlll, I highly recommend this smoker.
I would recommend this to a friend!
Response from Pit Boss GrillsBy Pit Boss Customer Service, September 4, 2024
Thanks for the honest review! We appreciate the feedback and are so glad to hear you're enjoying your smoker! Don't hesitate to reach out to our talented Care team for extra support.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Pitboss v6 pro series smoker.
on September 5, 2024
Posted by: Bergman
from Dayton Ohio
Gender:Male
So far, I love it ! I like the size, you can smoke much more in this big boy then I can in my Masterbuilt electric smoker. So far, very easy to use.
I would recommend this to a friend!
Written by a customer while visiting Pit Boss Grills