Customer reviews from Pit Boss Grills
Pit Boss - 3 Series Vertical Electric Smoker - Gray
Average customer rating
3.5
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
69
4 Stars
20
3 Stars
10
2 Stars
12
1 Star
36
61%of customers recommend this product.
(
45 out of
74)
Customer Reviews for Pit Boss - 3 Series Vertical Electric Smoker - Gray
Customer Rating
5
loving it
on November 11, 2024
Posted by: Rich4289
from Wyoming, NY
Gender:Male
So far, I am loving this, I have made marinated chicken quarters (didn't take the pic till after 3 were gone) Blocks of cheese,17 tubes of jalapeno cheddar summer sausage and tomorrow about 12 lbs of Jerky. I cut dowel rods the width of the smoker and replaced the grills with the dowel rods and hang the meat off the dowel rods. its low heat so I don't worry about a fire... if its a big concern...just soak the rods in water for an hour or so. Big thing is to remember to keep water in the water pan if you want to keep things moist or juicy
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Love my smoker
on November 17, 2024
Posted by: Joshua S
Loved the ease of knowing your temp of the meat and the temp of the smoker. My family absolutely loved the pork butt I made when we first got the smoker. Can’t wait to try a turkey!
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Love this!
on November 18, 2024
Posted by: David T
So excited about our new smoker. A wonderful gift from my daughters family
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
So far so good
on December 7, 2024
Posted by: Zack J
Only used it a couple of times so far. Easy to assemble and operate
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Boss Brisket
on December 20, 2024
Posted by: Roberto P
Just on time for the holidays i bbq brisket and ribs and came out juice 😋 and tender
Written by a customer while visiting Pit Boss Grills
Customer Rating
2
Unsure/confused
on April 23, 2025
Posted by: Thomas R
Very confused. Trying to do "Burn Off" but the temperature will not get above 250°. Do I need to put wood pellets in for the Burn Off?
Response from Pit Boss GrillsBy Gavin, Pit Boss CARE Team, April 26, 2025
Hey Thomas, correct, this unit relies on wood pellets to heat up the unit and a lack of can cause error codes. If you need assistance or help with your burn off, feel free to contact our CARE Team at (480) 923 9630, we'll make sure you're cookin' confidently!
Written by a customer while visiting Pit Boss Grills
Customer Rating
2
Bad element
on September 8, 2025
Posted by: Mattapex
from Kalamazoo, MI
Gender:Male
Heating element is already faulty after 4 cooks. Worked really well up until then!! I’ve used pit boss for years but this one is a no go for me.
No, I would not recommend this to a friend.
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
First time failed
on November 9, 2025
Posted by: MsFabu
I’m on my 2nd attempt to burn off and the temp has never reached 350. It’s been on for over an hour now and the temp is only 325. Then it goes to 330 and then back down to 325 or 320. Will be returning it this week - only just bought it yesterday.
No, I would not recommend this to a friend.
Written by a customer while visiting Pit Boss Grills