Customer reviews from Pit Boss Grills
Pit Boss - 3 Series Vertical Electric Smoker - Gray
Average customer rating
3.6
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
83
4 Stars
25
3 Stars
12
2 Stars
13
1 Star
39
61%of customers recommend this product.
(
46 out of
75)
Customer Reviews for Pit Boss - 3 Series Vertical Electric Smoker - Gray
Customer Rating
5
First time buying a smoker
on June 5, 2026
Posted by: Blaine V
Cant wait to try this new pitboss smoker out
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
Complete Fail
on June 9, 2026
Posted by: Michael M
Did not complete the first use 40 minute burn off before it failed. No power to control panel.
Response from Pit Boss GrillsBy Care, June 9, 2026
We appreciate you taking the time to share your experience with your Pit Boss grill. We understand your concern regarding loss of power to the control panel during initial use. If the issue continues, please contact Pit Boss CARE at (480) 923 9630 so our team can help review your setup and assist further.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Love it
on June 12, 2026
Posted by: Grant S
Love it
Written by a customer while visiting Pit Boss Grills
Customer Rating
4
Built well
on June 15, 2026
Posted by: William B
I got this smoker as a gift from my kids and the quality is there. Only knock i have with it was one of the parts was missing the insert to screw the screws into it. So i had to find a to make it work.
Written by a customer while visiting Pit Boss Grills