Customer reviews from Pit Boss Grills
Pit Boss - 3 Series Vertical Electric Smoker - Gray
Average customer rating
3.6
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
84
4 Stars
25
3 Stars
12
2 Stars
13
1 Star
39
61%of customers recommend this product.
(
46 out of
75)
Customer Reviews for Pit Boss - 3 Series Vertical Electric Smoker - Gray
Customer Rating
5
Amazing!!!!!
on May 15, 2026
Posted by: Jesse G
Can't wait to do some smoking this summer!!!
Written by a customer while visiting Pit Boss Grills
Customer Rating
4
Good
on May 16, 2026
Posted by: Jonathan G
Nice
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
PERFECT
on May 18, 2026
Posted by: Matthew N
This smoker has been a wonderful addition to the family. I have made all kinds of goodies in it for the entire family.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
So far so good, ribs are incredible
on May 21, 2026
Posted by: Francois G
First time using a pellet smoker
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
great starter
on May 31, 2026
Posted by: Brayan V
great grill for guys that are beginners at smoking meat
Written by a customer while visiting Pit Boss Grills
Customer Rating
3
Dent on top
on May 31, 2026
Posted by: Kayleen S
Just unboxed the smoker to assemble and found a big Dent on top ! And door seems like it will not be tight. I’ll assemble it and see if door closes tight! Hope the Dent on top is just cosmetic!
Written by a customer while visiting Pit Boss Grills
Customer Rating
2
Only use it once so far, had some issues
on June 3, 2026
Posted by: Claude V
Hopefully I was doing something wrong
The temperature didn’t get to require temperature
And the timer didn’t seem to work.
Hopefully the next time I use it I’ll figure out how to set it up to perform properly
The temperature didn’t get to require temperature
And the timer didn’t seem to work.
Hopefully the next time I use it I’ll figure out how to set it up to perform properly
Response from Pit Boss GrillsBy Care, June 9, 2026
We appreciate you taking the time to share your experience with your Pit Boss grill. We understand your concern regarding the grill not reaching the set temperature and the timer not functioning as expected. If the issue continues, please contact Pit Boss CARE at (480) 923 9630 so our team can help review your setup and assist further.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Great smoker!
on June 3, 2026
Posted by: Brandon C
Good quality beginner smoker for the price. Solid build.
Written by a customer while visiting Pit Boss Grills