Customer reviews from Pit Boss Grills
Pit Boss - 3 Series Vertical Electric Smoker - Gray
Average customer rating
3.6
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
84
4 Stars
25
3 Stars
12
2 Stars
13
1 Star
39
61%of customers recommend this product.
(
46 out of
75)
Customer Reviews for Pit Boss - 3 Series Vertical Electric Smoker - Gray
Customer Rating
4
Door latch is weird
on April 6, 2026
Posted by: Michael P
I had to alter the door latch to get it to fit correctly.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Best deer sticks ever
on April 6, 2026
Posted by: Jason B
We smoke our deer meat in this and a off brand smoker side by side and this one's flavors is 100 times better. I went out and bought a 2nd one and thats all we use now.
Written by a customer while visiting Pit Boss Grills
Customer Rating
4
Great
on April 12, 2026
Posted by: Pavlic P
I just purchased this smoker and I am very impressed so far. The build quality looks solid and everything was easy to assemble. The design is very user-friendly and the automatic pellet system seems convenient. I haven’t used it for cooking yet, but based on the quality and features, it looks like it will perform very well. Excited to try it soon!
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Add to the collection!
on April 15, 2026
Posted by: Jamie A
We love PitBoss. They stand behind their products 100%. We have the.Austin XL and now have the Series 3 Electric Digital Smoker. Haven't used it yet as we just finished it but can't wait!
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Good
on April 27, 2026
Posted by: Jennifer S
I like the smoker except the door doesn't seal tight when you close it.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Eating like kings
on April 29, 2026
Posted by: Christy B
The vertical gas smoker is easy to use and produces wonderful dishes. We especially love fish and pizzas smoked in it! Quality product!
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Vertical smoker
on May 7, 2026
Posted by: Corey G
Can't wait to use the smoker will give an update after first use!!
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
Not good at all
on May 10, 2026
Posted by: Duane O
The thing errors out about 20 times per use.
Temp actual fluctuates from correct temp with an external thermometer probe to 400 deg then shuts off.
Temp actual fluctuates from correct temp with an external thermometer probe to 400 deg then shuts off.
Response from Pit Boss GrillsBy Care, May 13, 2026
Thank you for your feedback. We understand the frustration of repeated error messages during use and the temperature swings you’re seeing between actual readings and set levels, including unexpected shutdowns. For warranty assistance, please contact Pit Boss CARE at (480) 923 9630.
Written by a customer while visiting Pit Boss Grills