Customer reviews from Pit Boss Grills
Pit Boss - 3 Series Vertical Electric Smoker - Gray
Average customer rating
3.5
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
64
4 Stars
20
3 Stars
9
2 Stars
11
1 Star
35
61%of customers recommend this product.
(
45 out of
74)
Customer Reviews for Pit Boss - 3 Series Vertical Electric Smoker - Gray
Customer Rating
5
I love my PitBoss
on September 8, 2025
Posted by: Randy B
I got my PitBoss a year ago and used a few times then put it up for the winter this spring of 2025 the temp setting it not working properly and it wont stop heating up it just gots hotter and hotter I included a pic it says 030 on the home screen and it just ramps up the heat im not sure if its the mother board or temp probe but I cant use it right now and really hope its cover3d under your 5 yr warranty pls help me get this figured out
Written by a customer while visiting Pit Boss Grills
Customer Rating
4
WOW
on September 8, 2025
Posted by: Freedom Dog
from Oregon coast
Gender:Male
4+ so far. Spent about 90 minutes putting it together. Surprised everything fit so well. Seasoned according to instructions.
Just finished using smoker for 75# assorted pounds of fish. 8 consecutive batches with no problems. Temp maintained through out each 5 hr cycle and wood lasted about 2 hours at 190. I was pleasantly surprised at how easy it was getting to know the smoker. By the end of the first load I had it figured out and am very pleased with the consistent outcome of the salmon, albacore, yellowtail and sable
My only wish would be for smoke button turn off automatically. While on, the smoker gets to over 300 in 20 minutes or so! I only did this once (lol)
I do not use the probe that comes with unit as I prefer to use my own tested and true thermometer.
Other minor issue is drip pan doesn’t cover entire bottom and some liquids roll down inside of legs. Either the acidity of the brines this could create trouble over time. Will review again after 6 months or so
Just finished using smoker for 75# assorted pounds of fish. 8 consecutive batches with no problems. Temp maintained through out each 5 hr cycle and wood lasted about 2 hours at 190. I was pleasantly surprised at how easy it was getting to know the smoker. By the end of the first load I had it figured out and am very pleased with the consistent outcome of the salmon, albacore, yellowtail and sable
My only wish would be for smoke button turn off automatically. While on, the smoker gets to over 300 in 20 minutes or so! I only did this once (lol)
I do not use the probe that comes with unit as I prefer to use my own tested and true thermometer.
Other minor issue is drip pan doesn’t cover entire bottom and some liquids roll down inside of legs. Either the acidity of the brines this could create trouble over time. Will review again after 6 months or so
I would recommend this to a friend!
Written by a customer while visiting Pit Boss Grills
Customer Rating
2
Bad element
on September 8, 2025
Posted by: Mattapex
from Kalamazoo, MI
Gender:Male
Heating element is already faulty after 4 cooks. Worked really well up until then!! I’ve used pit boss for years but this one is a no go for me.
No, I would not recommend this to a friend.
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
Great looking product but doesn't stay on more than 20 minutes
on September 24, 2025
Posted by: Dave A
Contacting company for assistance, I think the control panel is bad.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Easy to set up
on October 14, 2025
Posted by: Kanen L
Just set it up, took me about 30 minutes! Instructions are super simple. CANNOT WAIT to start smoking next weekend!
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Unboxing and Assembly
on October 18, 2025
Posted by: James B
Very well protectively packaged. Assembly was a breeze and easy enough for one person to do. Another helps it go a bit faster but what’s the hurry. Instructions are well written.
Written by a customer while visiting Pit Boss Grills
Customer Rating
4
Great purchase!
on October 21, 2025
Posted by: Jodi S
This was our first smoker purchase and we couldn't be happier. The assembly took some time, but was not complicated. It is so easy to use and we love it so far. The only thing that's missing is a Bluetooth feature that connects to your phone for the internal temperature. Other than that, we couldn't be happier.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
New Smoker
on October 24, 2025
Posted by: Steven K
Had a cheap smoker I have used for several years. It just got too much with the constant tweeting to get the temp right, and the clean up was a nightmare. Finally got the Pitboss with a digital temp control, cleaning look 100 percent easyer with catch pans. Plus I don't have to open the door while cooking to do everything.
Written by a customer while visiting Pit Boss Grills