Customer reviews from Pit Boss Grills
Pit Boss - 3 Series Vertical Electric Smoker - Gray
Average customer rating
3.5
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
69
4 Stars
20
3 Stars
10
2 Stars
12
1 Star
36
61%of customers recommend this product.
(
45 out of
74)
Customer Reviews for Pit Boss - 3 Series Vertical Electric Smoker - Gray
Customer Rating
3
Built Well, will not get up to Temp
on March 13, 2025
Posted by: Andrew S
I will update this if I find a solution. Currently, my smoker will not exceed 100 degrees F unless manually using the "Smoke" function. If I set the timer for 4 hours and the temp to 250 for example, it will turn on the heating element to start but then it does not come back on for the duration of the remaining time.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
excellent smoker
on April 17, 2025
Posted by: Michael R
This is our first time purchasing a smoker. We have the digital electric Pit Boss smoker. It's been wonderful. The smoker is sized just perfect for us, results have been fabulous and the price was reasonable. Highly recommend!
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
great smoker
on April 20, 2025
Posted by: cd691
from Ind
Gender:Male
This has to be the simplest smoker on the market... setting the temperature and time is the hardest. After that, it is foolproof, dead simple and produces perfectly smoked meat every time. You pretty much cannot screw it up with the digital temperature controls.
I would recommend this to a friend!
Response from Pit Boss GrillsBy Pit Boss CARE Team, April 21, 2025
It really is that simple to get perfectly smoked BBQ all year long! Thanks for this review, Pitmaster.
Written by a customer while visiting Pit Boss Grills
Customer Rating
4
So far so good
on April 21, 2025
Posted by: Jeff B
Used the vertical digital smoker 4 times and so far it's worked well. If your using the smaller chips you definitely should soak them first or you'll be putting out small flames every half hour. And buy more chips than you think you need cause it's burns through them fast
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Awesome
on April 22, 2025
Posted by: Rakeem R
I’ve had my smoke for going on 2 months now. Not only do I love it but my family as well. They be at work raving about the meats I’ve been smoking.
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
Cheap
on April 28, 2025
Posted by: Gravel
Just bought this PBV1D1 electric vertical smoker trying to do the burn off and could not get the temperature over 270 degrees F while the instructions books call for a 350 degree F burn off
Response from Pit Boss GrillsBy Gavin, Pit Boss CARE Team, April 29, 2025
Thanks for reaching out. For the PBV3D1, not reaching 350°F during burn off may indicate an issue with airflow, outdoor temperatures, or even how the unit is loaded. We’d like to take a closer look and get this resolved. Please contact our CARE Team at (480) 923 9630 so we can assist further.
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
Horrible
on May 18, 2025
Posted by: Leslie G
This product is not a good as I thought it would be. It takes an hour just to get to 200 degrees. And the design is horrible. I wheel it out of my garage when I use it. The Screws easily fall out for no reason especially on the wheels. The poor design makes it hard to put the screws back in after putting it together. I’m not sure if I will ever purchase another Pit Boss after this experience
Response from Pit Boss GrillsBy Gavin, CARE Team, May 24, 2025
Hey Leslie, we’re sorry to hear your experience hasn’t met expectations. If your grill is struggling to heat up or the hardware is coming loose, that’s definitely something we’d like to help resolve. Our grills should heat much more efficiently, and we want to make sure everything is assembled securely. Please give our Pit Boss Customer CARE Team a call at (480) 923 9630 so we can walk through these issues with you and find a solution.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Digital smoker
on May 18, 2025
Posted by: Rob B
We just smoked 20# of trout in it! Was wonderful and the fish turned out great!
Written by a customer while visiting Pit Boss Grills