I have only had this for two months and I am on my second powering up isuue as wellas having other glitches! You can only contact HP support during working hours when most people are at work...!
I had an initial hiccough with my new purchase. I found it very difficult to contact HP. Their help is there, but difficult to find. After 1.5hours on the phone, the problem was resolved. Excellent product, not so hot service
Comments of product design. This model has two USB-A ports on the same side. These are too close and inconvenient when one needs to have several devices connected. Better to have one on each side, as on some other hp models. Silver keyboard very difficult to read, but black keyboard is fine.
This is a recent purchase and I am happy with the performance and feel of the machine. I do not appreciate all the added software - it is a nuisance, however well intended.
I bought this laptop as I needed to get a new one. This does everything that I need a laptop to do. The delivery was fast. Laptop well packaged. Highly recommended.
I bought this around a month ago and overall I've been very satisfied with the product. The only downside I've seen to encounter is the unreasonably loud fan which also isn't always loud, depends on the task being performed on the laptop. Other than that everything has been great.