Customer reviews from hp.com
HP - 14-dq0000 14" LCD 1366 x 768 (HD) Touch Screen Laptop - Intel Celeron with 4GB Memory - 64 GB eMMC - Pale Rose Gold, Gold
Average customer rating
4.2 out of 5
4.2
(69 Reviews)
Open Ratings Snapshot
Rating breakdown 69 reviews
5 Stars
39
4 Stars
18
3 Stars
6
2 Stars
2
1 Star
4
84%of customers recommend this product. 
(
32 out of 38
)
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Customer Reviews for HP - 14-dq0000 14" LCD 1366 x 768 (HD) Touch Screen Laptop - Intel Celeron with 4GB Memory - 64 GB eMMC - Pale Rose Gold, Gold
Customer Rating
1 out of 5
1
powering up issues
on August 23, 2025
Posted by: stevenp
Verified Purchase:Yes
I have only had this for two months and I am on my second powering up isuue as wellas having other glitches!
You can only contact HP support during working hours when most people are at work...!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
New laptop
on November 11, 2024
Posted by: Bobsue
Verified Purchase:Yes
I had an initial hiccough with my new purchase. I found it very difficult to contact HP. Their help is there, but difficult to find. After 1.5hours on the phone, the problem was resolved. Excellent product, not so hot service
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
on February 22, 2025
Posted by: u@@w
Verified Purchase:Yes
Comments of product design.
This model has two USB-A ports on the same side. These are too close and inconvenient when one needs to have several devices connected. Better to have one on each side, as on some other hp models. Silver keyboard very difficult to read, but black keyboard is fine.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
on April 11, 2025
Posted by: Richard51
Verified Purchase:Yes
This is a recent purchase and I am happy with the performance and feel of the machine. I do not appreciate all the added software - it is a nuisance, however well intended.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Fantastic
on April 17, 2025
Posted by: Afleming0
from West Sussex
Verified Purchase:Yes
I bought this laptop as I needed to get a new one. This does everything that I need a laptop to do. The delivery was fast. Laptop well packaged. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
HP laptop
on August 22, 2024
Posted by: Silvernet24
Verified Purchase:Yes
Delivery was very quick. Well done. Only one comment. The keyboard is a bit clanky compared to my previous Lenovo.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good Performance
on September 13, 2024
Posted by: pawel82
Verified Purchase:Yes
I bought this around a month ago and overall I've been very satisfied with the product. The only downside I've seen to encounter is the unreasonably loud fan which also isn't always loud, depends on the task being performed on the laptop. Other than that everything has been great.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Perfect
on January 2, 2025
Posted by: Gran24
Verified Purchase:Yes
Bought for grandson, excellent product super value , excellent features, just perfect
I would recommend this to a friend!
Written by a customer while visiting hp.com
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