I've had several problems. First I tried to install an older version of PhotoShop and it hung up the computer and I had to do a complete Restore and start all over again. Today I got another hang up with a message that the Recycle Bin file was corrupted. I finally got the computer to do a hard shut down after several tries and then it did a start up like it was a new sign in. Very disappointed.
My only area of concern so far is my old HP laptop had a battery that was easy to replace. This laptop does not have a removeable battery that would be easy to remove and replace or swap. Other than that I really like it and it is much faster than my old HP laptop. The keyboard has keys that are not bad, but I do like the old keyboard keys I had better as you had to press on them less for them to work. Sometimes when I am typing if I do not press a key hard enough it will not submit the character. But, that is not a common thing to occur. I could type a little faster on the old keyboard format as the keys were more responsive. I have not used the touch screen feature a lot but I did pay to upgrade to have it.