Got my computer the first day and the image screen had problems. After two hours on the phone with support, where they were very patient trying to work through it, but wasn't solved. Now needing to send my computer back in, with the back and forth it'll probably be a month before I can use the system that I bought.
This computer does not work with Zoom virtual backgrounds without a green screen. It is 2023 and so many people work remotely, and who has a green screen laying around their house? Completely unacceptable. This computer does not pass basic technology checks for remote jobs. It is a piece of garbage. To top it off, the touch pad randomly gets stuck and won’t click, then magically unsticks and works, on and off perpetually. There is a random clicking sound happening as well.
The new laptop works as expected. I do wish it had come with a backlit keyboard. Then came the way W11 Pro immediately tried to upload my files from my backup drive to OneDrive. But, that is on Microsoft.