Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,244 Reviews)
Rating breakdown 123,244 reviews
5 Stars
83,013
4 Stars
22,286
3 Stars
7,593
2 Stars
4,089
1 Star
6,263
85%of customers recommend this product.
(
37,439 out of
44,003)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Terrygfitz was
from New York, NY
Verified Purchase:Yes
Considering the fact that when I needed the software most e filing did not work I am very disappointed. After 15 years I guess it is time to try another.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: ransomlake
from Western New York, NY
Verified Purchase:Yes
I've used this software for a number of years now and feel it does a nice job of calculating my taxes. Easy to use, appears very accurate and installs and updates easily. Problems with state e-file. Return was pending for 14 days, called tech support, several long waits and was told return was "hung up on sever" and would be processed but since it was the due date I should consider running down to the Post Office and file a paper return before midnight. E-file finally processed/accepted three days later. In essence I've now filed my return twice with NYS! I see a lot of letter writing/explaining in my future!
Pros: Easy to install
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Patti y
Verified Purchase:Yes
It is easy to do my taxes except for one part...Royalty income of oil/gas lease. The program states oil and gas lease income should come on K-1, but I get 1099 -Misc. It needs more explanation of when to enter. Some places are to enter oil/gas income IF you were the one removing the oil/gas from the ground. Some places are IF you invested money to remove oik/gas from the ground. We sold land, but kept the mineral rights to that land so we get income when a company removes oil/gas from the ground. So, we get a 1099-Misc. Every year it is a pain to figure out where to put the income on the program. Please explain it better on the program.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Hard to fix issues
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: fightinghd
from CT
Verified Purchase:Yes
It's a good program, but had major issues with filing online. It would not send mine or my daughters. I had to mail them. And if I could have sent it via internet, then I would have been able to send my NY filing in free-filing online. All of that was very frustrating. Not sure if I want to purchase this product again for next year.
Cons: Time consuming, Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Cpa for 20 years
Verified Purchase:Yes
First - I had to extend my tax return because your software turned my rental property into royalty income. I have no clue what happened but after hours of putting in and checking my information this happened. Pretty angry about it still. Second - why don’t you send the state tax return for free similar for what you do for the federal return? I had to pay extra to get the state product and then you charge me to file it also? I am considering other tax software because of my rental property issue and the nickel and diming for the state return.
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: RRinRI
from Warwick, RI
Verified Purchase:Yes
Two things: (1) stick with what you’re used to. (2). It would help tremendously if you could see the final product AS YOU WORK ON IT - I couldn’t be sure of my final numbers until I printed out the final return.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import
Cons: Time consuming, Hard to fix issues
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Sumenta
from New Jersey
Verified Purchase:Yes
Just could not use the program!!!!! I had to manually do it by downloiading a form. Wasted my money. I regret it
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: vidca
Verified Purchase:Yes
Program entered the wrong value for past return xxx
Cons: Hard to fix issues
Written by a customer while visiting HRBlock