Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Customer Rating
5
Makes taxes easy
on March 26, 2017
Posted by: david65
from Kansas City, MO, United States
Marital status:Single
Have been using H&R Block for years, used another software before that and will not go back..
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Error by Software cannot be manually corrected
on March 26, 2017
Posted by: joegiustra
from Manhattan, New York, NY, United States
Marital status:Single
H&R entered my last year's AGI incorrectly and could not be manually changed by me, resulting in rejection by IRS for E-Filing. Instructions by IRS explicitly warned that such an entry ("0") would result in rejection.
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Deluxe Homeowners / Investors Federal & State
on March 26, 2017
Posted by: JohnR7319
from Gloversville, NY, United States
Marital status:Married
I bought the Software in February 2017 and have used the same Software in previous years.
Pros: Easy to install, Easy to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Terrible for College Expenses
on March 26, 2017
Posted by: NDIrish1
from Pittsburgh, PA, United States
Marital status:Married
Decent software to handle income and deductions, but for college related expenses, it falls flat on its face. This was our first year with one in college, and instead of the software guiding us through the unknown, it failed to deliver. HR Block either doesn't know how, or doesn't care, to make user friendly tax software to guide parents through "qualified" higher education expenses, 529 plan withdrawals, and which, if any, tax credits you are entitled to take based upon your situation. Instead, I had to go out and research the topic in order to complete my return. Many online forums voiced the same frustrations about this software's shortcomings in this area. If you don't have a student in college, you are fine, but if you do, I'd steer away from this product.
Cons: Hard to prepare
Pros: Easy to import
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Disappointed
on March 25, 2017
Posted by: stord
from Jacksonville, FL, United States
Marital status:Single
The software inserted the wrong AGI from previous year and it took way
too long to find out how to correct it.
too long to find out how to correct it.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Ripped Off
on March 25, 2017
Posted by: R U Kidding
I bought Deluxe and paid separate for State return. When I went to send the federal return I was told the activation code was not valid. The return was the second (number 2) to be sent. The first one went with no problem. I was forced to pay for the e file. I would like my refund for the filing fee. I also wrote the code number on a separate paper and re-entered it three times.
Written by a customer while visiting HRBlock
Customer Rating
5
VERY USER FRIENDLY
on March 25, 2017
Posted by: Trishas
from SF, CA, United States
Marital status:Married
Had always used Turbo Tax, but my daughter gave me this disc and I find it very user-friendly.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
I AM GLAD I SWITCH FROM TURBOX TO H&R BLOCK.
on March 25, 2017
Posted by: JPA380
from Phoenix, AZ, United States
Marital status:Single
I have not negative feedback. The software is well priced, efficient, great GUI and easy to use. Love it!!!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock