Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,362 Reviews)
Rating breakdown 130,362 reviews
5 Stars
86,909
4 Stars
24,014
3 Stars
8,402
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,649 out of
48,877)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Customer Rating
5
IRS form 8997
on June 25, 2025
Posted by: Carl Heller
from Atlanta
I have been a user of you software for years. However, I need have a need for IRS form 8997 which your software does not recognize. I would hope you would add support for form 8997 to your 2025 software.
Could you please let me know if you are or are not planning to support IRS Form 8997.
Could you please let me know if you are or are not planning to support IRS Form 8997.
Response from HRBlockBy Corrina, Social Media Team, June 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rochester MN
Verified Purchase:Yes
Easy to use and accurate. Does everything you would expect and does it well.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, June 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: tracylinn
from New Mexico
Verified Purchase:Yes
I've used H and R Block for many years and I've been happy with it.
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Corrina, Social Media Team, July 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: error2
from ny
Verified Purchase:Yes
it was much easier doing in previous years. trying to get answers was a hair pulling experience
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, July 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: john82750
from 35903
Verified Purchase:Yes
You continually go up every year and gets more problmatic every year
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, July 7, 2025
Hey John, thank you for your feedback. Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Continues to be the best
on July 9, 2025
Posted by: Sensei701
from Doylestown, PA
I have been using H&R for a few years. Much better and easier than anything else.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, July 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
There isn't a clear link between the data entry pages and the irs forms they affect. HR block software doesn't fully handle SCH K-1
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Andrea, Social Media Team, July 11, 2025
Thank you so much for sharing your feedback with us. We're really sorry to hear that your experience didn't meet your expectations regarding the schedule K-1 form.
At H&R Block, we're dedicated to providing excellent service, and we regret any inconvenience caused.
Please don't hesitate to contact our support team at 1-800-472-5625—we'd love the opportunity to understand your concerns better and make things right.
At H&R Block, we're dedicated to providing excellent service, and we regret any inconvenience caused.
Please don't hesitate to contact our support team at 1-800-472-5625—we'd love the opportunity to understand your concerns better and make things right.
Written by a customer while visiting HRBlock
Posted by: Chickys living the dream
from Cleveland
Verified Purchase:Yes
You need to make it easier to jump to the actual return. Like an icon to toggle to. Some people prefer that.
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Andrea, Social Media Team, July 11, 2025
Hi there, thank you for supporting our products and leaving a review! We value your feedback and will share it with our software development team. We look forward to earning your 5-star rating next tax season! If you need any assistance, please don't hesitate to call us at 1-800-472-5625.
Written by a customer while visiting HRBlock