Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,362 Reviews)
Rating breakdown 130,362 reviews
5 Stars
86,909
4 Stars
24,014
3 Stars
8,402
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,649 out of
48,877)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: IRSLover1
from Burlington ct
Verified Purchase:Yes
Easy to use and quick way to do taxes. Got a great refund and paid for direct deposit - but IRS is keeping it. Still had to pay for the direct deposit I didn’t get
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
2
Response from HRBlockBy Asiya, Social Media Department, June 20, 2025
We’re so glad to hear you found the software easy to use and that it helped you get a great refund—thank you for the kind words! We also understand your concern about the direct deposit, and we know how important it is for everything to go smoothly. We’d love the chance to look into this further and see how we can help. Please give us a call at 1-800-472-5625—we’re here for you!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OHIO
Verified Purchase:Yes
Very pleased with the Program. More you use more you learn from this software.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, June 20, 2025
Hello Jay, Thank you for your kind words! We're so glad E-Filing helped you at the last minute and that you're pleased with the program. It’s great to hear that the more you use it, the more you learn—that’s exactly what we aim for! If you need anything, feel free to call us at 1-800-472-5625. We're always here to help.
Written by a customer while visiting HRBlock
Customer Rating
1
Average
on June 20, 2025
Posted by: Shakey BTFL
from Bountiful
Hard to navigate. "GO TO didn't work. Still looking for state voucher
I would recommend this to a friend!
Value
2
Response from HRBlockBy Joy, Social Media Department, June 23, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: DR JJ
Verified Purchase:Yes
Long time user. The user experience has improved over time. Thank you
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, June 23, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MIA
Verified Purchase:Yes
Program calculated underpayment and late filing penalties incorrectly. Resulting in additional charges and filings.
Pros: Fast
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, June 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
0k
on June 24, 2025
Posted by: Ana50
Overall thank you for good ease of use. I have been a consistent customer for many years. The initial use of the RMD distribution section was very challenging. The explanation for the "correction window" needs to be simplified. I learned after a difficult 2023 tax experience after being required to pay a $ penalty which took me months! I would not recommend this to a senior required to deal with RMD penalties for the first time.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, June 26, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Worked like a dream!
on June 24, 2025
Posted by: Manne
from Bardstown. KY
I used this to file my joint return, my older brothers joint return and my younger brothers joint return. It was very easy to follow. Led me right where I needed to go. Will continue to use it in future years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, June 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bubbalu
from Tulsa oklahoma
Verified Purchase:Yes
I have used H&R Block software for many years and although I no longer have the business I will continue to use it personally
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, June 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock