Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,362 Reviews)
Rating breakdown 130,362 reviews
5 Stars
86,909
4 Stars
24,014
3 Stars
8,402
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,649 out of
48,877)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Anonymous
from florida
Verified Purchase:Yes
The software blocks certain answers to tax issues that other company's do not seem to block (online searches).
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, June 6, 2025
Hello Mark, thank you for sharing your experience. We understand how important it is to have access to all relevant tax information, and we appreciate your feedback on this. If you have any concerns or need assistance, please contact us at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: ConsdrtPrseptiveAdmirabl
from USA
Verified Purchase:Yes
Mostly very good BUT could be a little more efficient, maybe some shortcuts.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, June 6, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Pretty solid with some items needing a bit more cl
on June 5, 2025
Posted by: WebfootID
Verified Purchase:Yes
Explainations for some entries could be better fleshed out. As example: did a spouse file or not file last year if a joint return is filed.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Allison, Social Media Team, June 6, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: tax sensitive
from pittsburgh pa
Verified Purchase:Yes
was to easy to use and detailed but clear instructions
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, June 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
deluxe +state
on June 7, 2025
Posted by: Guero48
from Fort Collins Colorado
I purchased this app and had nothing but disappointment. Each person who did their taxes in February still hadn't received their taxes and we found out though the stat of Colorado that we didn't have to pay for the state filing. I will not use these apps again
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Team, June 9, 2025
Thank you for taking time to give us feedback. We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KPMinOK
from Oklahoma
Verified Purchase:Yes
After using H&R Block Software for over 10 years, this year I wasn't able to use the E-file option. I was told by the customer rep that 8 days after I downloaded the 2024 software in early January, an attempt was made by someone to E-file using my information. I told the rep that I should have gotten an email if that were the case but was told that the email provided looked like a "randomly created" email address and wasn't valid. In any case, this attempt to fraudulently E-file invalidated my ability to use the E-file option this year and I was required to file the federal return on paper. I asked for a full investigation of the matter and to be informed of the results. This makes me unsure whether I will use this software for 2025.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Amy, Social Media Team, June 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
A great software product -- year after year!!!
on June 8, 2025
Posted by: Dpk72
from Schnecksville, PA
Have used H&R Block software for the past 15 years -- and have extremely happy (year after year) with my purchase!! The software is easy to use, comprehensive across multiple tax issues, and well worth the price!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, June 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: calibourne
from Asheville NC
Verified Purchase:Yes
After years of consistency the 2024 was a horror. I will not begin to enumerate the issues unless you want to pay my exorbitant consulting fees. If you not customarily use outside sources please consider do so.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, June 10, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock