Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,324 Reviews)
Rating breakdown 130,324 reviews
5 Stars
86,885
4 Stars
24,009
3 Stars
8,399
2 Stars
4,441
1 Star
6,590
85%of customers recommend this product.
(
41,630 out of
48,853)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Tom 2025
from MS
Verified Purchase:Yes
The product has everything I need for a fair price. I do wish the state filing was included, not just the state module.
Value
4
Response from HRBlockBy Joy, Social Media Department, May 30, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Paul4531
from America
Verified Purchase:Yes
I did my taxes with h and r block software. I used your software to pay my taxes using a credit card. My credit card was charged, yet the money never went to the IRS. I received a letter today from the IRS saying I never made a payment.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, May 30, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver, CO
Verified Purchase:Yes
worked well for me. i've been using it for many years and am very happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, May 30, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: CeeGeeFM
from Fort Myers, FL
Verified Purchase:Yes
I've used this program for over 15 years... since it was originally called Tax Cut. It's always been a great tool for filing taxes... saves you time and money!
Pros: Easy to prepare, Maximizes refund
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Joy, Social Media Department, May 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JamesBtex58
from Texas
Verified Purchase:Yes
Deluxe has always been my favorite tax software, but this last year it messed up.
The IRS kept denying my return. I had to do some research and the solution was that I had to enter last years AGI to 0 instead of what it actually was. It wasn't easy to find this fix, but the IRS then accepted my return.
The IRS kept denying my return. I had to do some research and the solution was that I had to enter last years AGI to 0 instead of what it actually was. It wasn't easy to find this fix, but the IRS then accepted my return.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Joy, Social Media Department, May 30, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: you dont need this field
from this universe
Verified Purchase:Yes
If I really thought for one millisecond you seriously wanted my opinion, it would be different.
I know you don't but here it is anyway.
I know you don't but here it is anyway.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, May 30, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JimboV
from Washington
Verified Purchase:Yes
In general I am happy with the product. I like the ability to carryover info from the previous year. I like that I can e-file up to 5 federal returns for my family. The interviews helped me understand and navigate an unusual situation I encountered this year. I was, however, consternated by one bug in the K-1 portion of the software. When I finally figured out what was going on from my troubleshooting and called HRB, I discovered that it was a known issue in the 2024 software. I am disturbed because the same bug was present in the 2023 software.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, May 30, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
This is my eighth years using H&R Block on my laptop and continue to be very satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, June 2, 2025
Thank you for your continued trust over the past eight years! We're so glad to hear you're very satisfied with the product and that it's been a great fit for you. We truly appreciate your loyalty and look forward to serving you for many more years to come!
Written by a customer while visiting HRBlock