Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,362 Reviews)
Rating breakdown 130,362 reviews
5 Stars
86,909
4 Stars
24,014
3 Stars
8,402
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,649 out of
48,877)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Pegasus2
Verified Purchase:Yes
I filed the form provided for my 2024 DC Income Tax in a way that was approved by your software and paid the taxes due. But about a month a half later I was billed by the DC government for 375.70 because I did not pay a enough estimated taxes for 2024, I had to pay a penalty as well as interest in the unpaid balance. I believe that you ought to have warned me about that so that I could have paid all the taxes I owed DD can would not have to incur this unexpected expense.
Response from HRBlockBy Andrea, Social Media Team, May 20, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: notlance
from Midwest USA
Verified Purchase:Yes
Was able to complete my and my daughter's taxes quickly and easily.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 20, 2025
We’re so happy to hear you had a great experience and that you were able to complete both returns quickly and easily. Thank you for your business and the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sam Iam
from PA
Verified Purchase:Yes
It worked. Still waiting for a resolution from the previous tax year. Hopefully this year I will not get stuck with another 2K tax bill because the program didn't do its job.
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, May 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: KYpa
from KY
Verified Purchase:Yes
Everything was good with the preparation and efile of taxes. I had a problem with the estimated tax portion, which did not generate my estimated tax vouchers as it had in the past. Attempted to find information in help section, but not successful.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 22, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 2025 tax return Skipper
from Florida
Verified Purchase:Yes
Difficult to back up to edit....I had to start over. Carry forwards to next year should be a printed on a separate page of clients' copy of the return.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 22, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have used H&R Block tax software for ten years now and I have been satisfied with the results. Although this year I had a question that no one would answer. Last summer we did a remodel of our home. In the process mold was found in several places and had a direct effect on the cost of the remodel. Mold is a health hazard and I wanted to know if I could claim those costs as medical expenses. I filed without claiming those expenses because I couldn't get an answer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 22, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: yetanotherlinda
from California
Verified Purchase:Yes
Basically very good. I hate that it makes me hand verify each transaction in my stock and bond accounts. They are downloaded from my financial institution, who know better than I do!
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 23, 2025
Hello, thank you for your feedback and for sharing your experience. We understand that manually verifying each transaction can be time-consuming. We appreciate your suggestion and will consider it as we strive to enhance our software's convenience and efficiency.
Written by a customer while visiting HRBlock
Posted by: StreetCrosser
from Jacksonville, FL
Verified Purchase:Yes
I had been using TurboTax, for a number of years. A little skeptical in switching. Your program was easy to ad adapt to. The check out caught two errors, faulty input on my part.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 27, 2025
Thank you for sharing your experience. We're pleased to know that the software was user-friendly and that the Accuracy Check helped identify a couple of input errors. We hope to see you again next tax season!
Written by a customer while visiting HRBlock