Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,233 Reviews)
Rating breakdown 130,233 reviews
5 Stars
86,845
4 Stars
23,987
3 Stars
8,383
2 Stars
4,437
1 Star
6,581
85%of customers recommend this product.
(
41,576 out of
48,784)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Daugustus
Verified Purchase:Yes
Took much to long to navigae. If my return was simple I would give tne H & R software a five star rating but with a complicated return would not recommend it. Expaining inpute figures were not clear enough.I am noy sure if TurboTax would be better.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for your feedback. We’re sorry to hear about your experience with navigating our software for a complicated return. Your input is invaluable, and we’re committed to improving clarity and ease of use. Please contact our support team at 1-800-472-5625 so we can assist you further. We appreciate your patience and are here to help.
Written by a customer while visiting HRBlock
Posted by: Librarygirl
from NewYork
Verified Purchase:Yes
I’ve used this software for 20+ years but won’t be using it again. The state program fails to include 414H contributions as income. The program totally omits this reporting. Because of this faulty omission I am being charged penalties and interest on my returns. And I have to amend prior year returns. There’s no excuse for this!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for reaching out and sharing your experience. We are sorry to hear about the issues you've encountered with the state program's handling of 414H contributions. We understand the impact this has had on your returns and truly apologize for any inconvenience. Please contact our support team at 1-800-472-5625 at your earliest convenience. We're here to help and address your concerns.
Written by a customer while visiting HRBlock
Posted by: Jim007x
from Dayton, OH
Verified Purchase:Yes
I have had excellent results using you income tax software.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (86,166) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,232 out of
10,001)
Value
4.5