Gets the job done, but not good on the nuances. For those you probably need to spend on an accountant if they may be important
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Easy to install and setup. Applies updates as they come out. There are several forms mentioned but how to fill them out remains vague to no information. The search feature is great, helped find items I was searching for (forms). Pretty good software but when you can get a thorough answer regarding particular forms - it leaves us feeling uneasy - will be owe the IRS for something we are sure we filled in correctly?
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 13, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I use it every year, but I wish it were more in plain English. The wording on RMDs was particularly confusing, and I'm a former H&R tax preparer.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Unfair advertising. Product worked well. Advertised "Free State" but was charged for it.
Response from HRBlockBy Andrea, Social Media Team, May 13, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Easy to use although I missed some medical deductions
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 13, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Program did not fully answer my questions otherwise good.
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 13, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.