Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,152 Reviews)
Open Ratings Snapshot
Rating breakdown 130,152 reviews
5 Stars
86,814
4 Stars
23,961
3 Stars
8,368
2 Stars
4,431
1 Star
6,578
85%of customers recommend this product. 
(
41,529 out of 48,733
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy and Accurate
on May 10, 2025
Posted by: NJJan
Verified Purchase:Yes
I have been using H&R Block tax software for so many years that I've forgotten when I started. It is easy to use, and the transfer of standard information from one year to the next was seamless.
Response from HRBlockBy AsiyaSocial Media DepartmentMay 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
saves time doing taxes
on May 10, 2025
Posted by: JLreviews
from Northern NJ
Verified Purchase:Yes
Valuable time saver. I probably saved at least 2 hours compared to doing my taxes by hand
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMay 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Hard to Handle Missing Prior Year Tax Return
on May 10, 2025
Posted by: BusterBrown2025
from Saddle Brook, NJ
Verified Purchase:Yes
I lost my tax return from last year when my computer broke. I wish there was an easier way to retrieve tax return details when I can't find the prior year's tax return file.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMay 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on May 10, 2025
Posted by: MC2025
from Maryland
Verified Purchase:Yes
I have been using the tax program for more than 5-years and it has never let me down.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMay 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Could be better
on May 10, 2025
Posted by: Anonymous
from BALDWIN, NY
Verified Purchase:Yes
calculations are great but this is the second year that the program wouldn't allow me to e-file. I had to mail my return after Aprill 15th
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy JoySocial Media DepartmentMay 12, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Overall advantageous
on May 10, 2025
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
I find the section on investments somewhat confusing. The feature to download information from the investment sites is helpful.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMay 12, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (86,146) ratings-only reviews
Overall Customer Rating
4.5 out of 5
4.5
Would recommend? Yes
(
9,220  out of  9,989
)
Value
4.5 out of 5
4.5
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