Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,127 Reviews)
Rating breakdown 130,127 reviews
5 Stars
86,798
4 Stars
23,957
3 Stars
8,363
2 Stars
4,431
1 Star
6,578
85%of customers recommend this product.
(
41,513 out of
48,717)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Chessie1
from Potomac, MD
Verified Purchase:Yes
I HAD A SIMPLE PROBLEM AND QUESTION AND IT IT TOOK ME MANY TRIES TO FIND THE ANSWER. THIS PROBLEM THAT DEALT WITH A PASS CODE FOR OUR RETURNS FROM PAST ATTEMPTS TO FORGE THEM.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: bdeeeeeee
from MD
Verified Purchase:Yes
got a good deal on the program, but it had a number of performance issues, telling me that it was not capable of handling certain common tax situations which were fine in the past
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, May 12, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: billv39
from Santa Barbara, California
Verified Purchase:Yes
Generally very happy with the product. This year I had some difficulties with foreign tax credits from four different sources. I think I finally figured it out but it wasn't fun. Figuring out what distribution date to use when there were multiple distributions was complicated.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, May 12, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Kzell747
from Sherwood, AR
Verified Purchase:Yes
I have used your tax software for 42 years and have no plans to change anything! I am extremely satisfied with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Amended Return electronic transmission not possibl
on May 9, 2025
Posted by: Phil59
from Peachtree City GA
Verified Purchase:Yes
I love Deluxe software and have used it for over 15+ straight years. However, I had to do my first amended return this year and the fact the tool could not be used to transmit my 2021 Amended Tax Return electronically was a major disappointment to say the least. This is 2025 and the fact this process couldn’t be processed electronically is unacceptable. Now with DOGE and IRS cuts, I have zero confidence my return sent registered mail will ever be processed. I’m furious.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, May 12, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: jdrjr
from Northern CA
Verified Purchase:Yes
The software made doing my taxes very straight-forward.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Canta
from Beloit WI
Verified Purchase:Yes
As friend of mine allowed me to used it a month ago with great satisfaction.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Joy, Social Media Department, May 12, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (86,136) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,216 out of
9,985)
Value
4.5