I had a problem submitting efile the prior year due to servers acting flakey - it was not working right after waiting a day… but apparently it did submit with the error message. This year no problems with efile. Cudos for supporting older version of iOS - tax cut would not install.
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I've used HR Block (download) for several years now. It was fine but the review flagged some entries and it was not at all clear what was wrong or how to correct them.
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Been using your tax software for around 10 years. I like how I can pull previous years into the new version. I wish information from previous years were more complete though.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund, Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Does the job - but not easy to navigate within the program since it is primarily geared for "doing the interview". Would love to see a 30,000 feet venue so you can jump to the areas you want to display without the need to wade through the interview stuff every time. I often want to see what my 1040 looks like along the way but can't see that until the end.
Importing data feature is excellent
Pros: Easy to prepare, Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!