Bought federal and state, the process for both seemed lacking on how to fill things out. Been using for over a decade not much improvement.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've used Turbo Tax product for over 20 years and actually bought it again for TY 2024 but when I installed it, it tried to force me into setting up an account with Intuit, which I didn't like and had no intention of being "bullied" into doing. So I bought H&R Blocks software to try that instead. I used it to do my taxes and was pleasantly surprised at how good it is and how much value it provides. The fact that it includes a way to do the Local Tax is a real added value for me because that is something "the other" software didn't provide for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The product does not import from Wells Fargo and I cannot use it again unless that changes.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Everything worked well except for my local taxes. I had to complete them manually.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!