Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,368 Reviews)
Open Ratings Snapshot
Rating breakdown 130,368 reviews
5 Stars
86,910
4 Stars
24,017
3 Stars
8,403
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product. 
(
41,652 out of 48,881
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Customer Rating
4 out of 5
4
Updates are very timely
on May 7, 2025
Posted by: slsr
from Rosharon, Texas
Verified Purchase:Yes
I have used this product for years but it's is difficult to speak to someone if you have questions.
Cons: Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMay 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Overall pretty easy...
on May 7, 2025
Posted by: bbbauer
from Morganfield, ky
Verified Purchase:Yes
There is a learning curve, but overall, pretty easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMay 8, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great features
on May 7, 2025
Posted by: Eleeo
from Ga
Verified Purchase:Yes
Could not have completed my taxes without it. It was easy to use and had the information I needed
Pros: Maximizes refund
Cons: Time consuming
Value
4 out of 5
4
Response from HRBlockBy AsiyaSocial Media DepartmentMay 8, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
on May 7, 2025
Posted by: Last time to use
Verified Purchase:Yes
Flaw in Virginia state program. Couldn’t pay taxes with it. First time this has happened. I’ve used federal and state program for maybe 15+ years or more. Last time.
Response from HRBlockBy AsiyaSocial Media DepartmentMay 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use!
on May 7, 2025
Posted by: Dallaslady
from Dallas, Texas
Verified Purchase:Yes
This software made it fast and easy to complete and submit my tax forms.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMay 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Happy Filer
on May 7, 2025
Posted by: Anonymous
from NC
Verified Purchase:Yes
I bought this before tax time, and I have used this software for many years. It is well organized, and I feel confident that everything is accurate and included when I file my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMay 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Never had a problem
on May 7, 2025
Posted by: Anonymous
Verified Purchase:Yes
I’ve been using the product for at least 15 years. Never had a problem.
Pros: Easy to import documents
Cons: Time consuming
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMay 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
worked ok
on May 7, 2025
Posted by: Snager1
from FL
Verified Purchase:Yes
Disappointed I can't us the program on 2 computers as i take one computer North
Pros: Easy to import documents, Fast
Cons: Time consuming
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMay 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
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