Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,368 Reviews)
Open Ratings Snapshot
Rating breakdown 130,368 reviews
5 Stars
86,910
4 Stars
24,017
3 Stars
8,403
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product. 
(
41,652 out of 48,881
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Customer Rating
4 out of 5
4
Good Program
on May 7, 2025
Posted by: Steve837
Verified Purchase:Yes
It’s a good program, but sometimes it’s hard to maneuver to get information.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use
on May 7, 2025
Posted by: ojt14
Verified Purchase:Yes
I have been using HR Block software for over 20 years, and did again this year. I find it easy to use, and it has proven to produce excellent results.
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Gouging America Continues
on May 7, 2025
Posted by: Overcharged Again
Verified Purchase:Yes
Didn't like the fact I purchased the Fed w/State, then discovered I still had to pay to efile State return. I'll look into other software next year.
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
On Screen Size NEEDS WORK
on May 7, 2025
Posted by: VNDUZN
from Metro Milwaukee / Chicago
Verified Purchase:Yes
Size matters, I used this on a 17" lap top and finally ended up hooking up a 25" monitor just so I could read the screen without putting my head a half foot from the screen. How about an obvious screen size adjustment on PDF files or many other programs. (Mid '70s, male w/old eyes and bifocals)
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy step by step completion
on May 7, 2025
Posted by: pepperjack25
Verified Purchase:Yes
It's been very easy to use H&R Block Deluxe over the years especially with a couple of business schedules to be filled out. The information for different entries is helpful and the step-through aspect of the federal and state returns is easy to work through.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Okay except for state
on May 7, 2025
Posted by: Alpinebill
Verified Purchase:Yes
Adequate for fed. Colorado wouldn’t accept your return so I went to the state website and everything was accepted.
I got ripped off for a state.
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy, Intuitive Software
on May 7, 2025
Posted by: Anonymous
from Charlotte, NC
Verified Purchase:Yes
H&R Block has continued to make improvements to its software to make it as easy as possible to do your taxes. Whether you are a single person, senior citizen or business owner, the software has all bases covered.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Harder to navigate for a long-time user!
on May 7, 2025
Posted by: Anonymous
from Kansas City area
Verified Purchase:Yes
I have used your software for many years. While I ended up getting the job done, it seems like I had a harder time navigating the app than in previous years, and it just didn't seem as friendly. I ended up spending probably 40-50% more time on it this year, just trying to figure out what I needed to do to get to something I was used to doing.
I WILL try again next year, because I just know you'll fix it!
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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