Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,368 Reviews)
Open Ratings Snapshot
Rating breakdown 130,368 reviews
5 Stars
86,910
4 Stars
24,017
3 Stars
8,403
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product. 
(
41,652 out of 48,881
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Customer Rating
4 out of 5
4
Satisfied
on May 7, 2025
Posted by: Mth75
from Rural WV
Verified Purchase:Yes
I have used this software for several years and have no complaints.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very user friendly . . .
on May 7, 2025
Posted by: Ronbo66
Verified Purchase:Yes
Very user friendly and easy to navigate. The upload to the IRS, their acceptance and receipt of the refund went quickly and smoothly. Thanks!
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you

for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Hard to use if you don’t see well.
on May 7, 2025
Posted by: Wbulldog
from Orange County, California
Verified Purchase:Yes
I am visually impaired and benefit from a larger font size. This product difficult to read and forced me to use magnification to see it. Out doubled the time it should have taken. I submitted a review from the product at the completion of filling. Why are you asking me to review it again?
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
please allow importing from JPM/Chase
on May 7, 2025
Posted by: WillYoung2025
from San Francisco
Verified Purchase:Yes
Over all good, but with some significant missing import partners. For example, while I can import JPMorgan/Chase investment fine with TurboTax, it's impossible to do so with H&R Block.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features in the Deluxe version,
on May 7, 2025
Posted by: Anonymous
from TX
Verified Purchase:Yes
I've been using TaxCut for over 10 yrs and I'm very satisfied with the results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Consistent
on May 7, 2025
Posted by: Blerny
Verified Purchase:Yes
I have used the software each year and appreciate the consistent appearance, behavior and sequence of questions. This makes it easy to compare the same progress of completion each year by comparison to the previous
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not as easy to convenient to use as in prior years
on May 7, 2025
Posted by: Gerg
from Richland WA
Verified Purchase:Yes
I've use versions of this software for nearly 30 years. This year it is rated a Fair at best. Difficult to order and download. Difficult to figure out how to fix items identified as errors when trying to submit. Help was not helpful. It was circular and also just referring to obscure IRS publications. I'll be looking for other tax filing product next year.
Cons: Hard to prepare, Hard to import documents
Value
2 out of 5
2
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Needs better instructions
on May 7, 2025
Posted by: Anonymous
Verified Purchase:Yes
It worked ok for simple taxes, but determining where forms are and how the numbers got there is difficult. You have to trust that the software is correct, or really dig to find the finished forms. The dropdown menus are not easy to use.
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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