I am visually impaired and benefit from a larger font size. This product difficult to read and forced me to use magnification to see it. Out doubled the time it should have taken. I submitted a review from the product at the completion of filling. Why are you asking me to review it again?
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Over all good, but with some significant missing import partners. For example, while I can import JPMorgan/Chase investment fine with TurboTax, it's impossible to do so with H&R Block.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used the software each year and appreciate the consistent appearance, behavior and sequence of questions. This makes it easy to compare the same progress of completion each year by comparison to the previous
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Not as easy to convenient to use as in prior years
on May 7, 2025
Posted by: Gerg
from Richland WA
Verified Purchase:Yes
I've use versions of this software for nearly 30 years. This year it is rated a Fair at best. Difficult to order and download. Difficult to figure out how to fix items identified as errors when trying to submit. Help was not helpful. It was circular and also just referring to obscure IRS publications. I'll be looking for other tax filing product next year.
Cons: Hard to prepare, Hard to import documents
Value
2
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
It worked ok for simple taxes, but determining where forms are and how the numbers got there is difficult. You have to trust that the software is correct, or really dig to find the finished forms. The dropdown menus are not easy to use.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.