Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,368 Reviews)
Rating breakdown 130,368 reviews
5 Stars
86,910
4 Stars
24,017
3 Stars
8,403
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,652 out of
48,881)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: utm18n
from Albany, NY
Verified Purchase:Yes
the software keeps crashing...I've been using H&R for years and the software always crashed. I thought it was because of my computer and the Premium Version. But using a brand-new computer and I tried the Deluxe version, it still crashes multiple times
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MRBILL53
from Pineville, LA
Verified Purchase:Yes
I have used HR Block for many years for my federal tax return, This year I also used it for my LA state return. I also paid the very high e-file fee to send it in. The return was immediately rejected by the state. I have had much difficulty with my state return since that time. NOT HAPPY with this!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TaxPayerIn2024
from East
Verified Purchase:Yes
The only consideration would be to make the dividend download more descript in that it is downloading all documents from the brokage.
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FormerTurboTax
Verified Purchase:Yes
I've been with turbo tax for as long as I can remember. H&R block was a little more difficult to use.
Cons: Hard to prepare
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jimbo21
from Elk Grove Village, IL
Verified Purchase:Yes
Your AI chat bot could not answer our question, was transferred to a support person (supposedly) but nobody ever picked up our call.
Second time we called and same scenario as above. Was on hold for over 45 minutes before we hung up
Second time we called and same scenario as above. Was on hold for over 45 minutes before we hung up
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Btflpilot
Verified Purchase:Yes
Too expensive. To purchase a state program as well seems a bit much. And the charge to efile the state program is way out of line.
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: azmt
from Arizona
Verified Purchase:Yes
2024 Deluxe Fed and State. Description leads one to believe the state filing is free with this version. It is not, very misleading that I had to pay extra for a state filing.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Be Careful if You're a Part-time Delaware resident
on May 7, 2025
Posted by: Popofjake
from Lewes, DE
Verified Purchase:Yes
Be Careful! State Tax Version does NOT support Delaware part-time residents. Wasted money on that purchase.
Cons: Time consuming, Hard to prepare
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock