Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(129,771 Reviews)
Rating breakdown 129,771 reviews
5 Stars
86,627
4 Stars
23,852
3 Stars
8,318
2 Stars
4,414
1 Star
6,560
85%of customers recommend this product.
(
41,318 out of
48,491)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: danhhhhhhhhhhh
Verified Purchase:Yes
Wouldn't work my Mac anymore. PC version seemed glitchy. There was a red cover o a box where I needed to enter dat. took me 20 minutes to get it to work. but then I hate Windows.
Cons: Doesn't maximize refund, Hard to prepare
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Whydodoyouruinagoodservey
Verified Purchase:Yes
Mostly easy to use and understand how amounts are calculated. Did have a problem with one question. I called the "help desk". That person was able to help me quickly. One of the questions (wich had been in previous years) was reworded. The "rewording" was confusing, even the help desk person admitted the same. When rewording or adding new questions, please make sure the question is very clear to the user as to what you are asking. Thanks.
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Lynet S
from WI
Verified Purchase:Yes
I've used this software for over 10 years now. So easy to use and i just have to follow the prompts and answer the questions.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Elderspace
from Riverside, CA
Verified Purchase:Yes
First year with Block, after many years with TurboTax. Easy transition, good results.
But in many areas, the text was too small for elder's eyes.
But in many areas, the text was too small for elder's eyes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: BravoCharley
Verified Purchase:Yes
Program works well. Navigation could be more transparent.
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Raul of the coast
Verified Purchase:Yes
Worked well, very smooth... Love that it prompts me so nothing is missed!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
The major problem is that the cells are not syncronized, meaning that if the accuracy check flags an item, the program does not show you the related link to fix or change it, the same with the other cells throughout the software. The cells should always allow you to go back to the source of the data.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
It worked for 3 different tax filings. I had to pay extra for state filing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock