Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(129,771 Reviews)
Rating breakdown 129,771 reviews
5 Stars
86,627
4 Stars
23,852
3 Stars
8,318
2 Stars
4,414
1 Star
6,560
85%of customers recommend this product.
(
41,318 out of
48,491)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Dan S 2084
from OH
Verified Purchase:Yes
Overpriced. It does the job. Would rate higher if some of the description of what is being asked for wee simplified and not so "formal".
State should be included and not charge extra to file it. The program will fill out the form(s) but still charge extra to submit.
State should be included and not charge extra to file it. The program will fill out the form(s) but still charge extra to submit.
Pros: Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: NEPA
from Northeast PA
Verified Purchase:Yes
Just makes it so dang easy! We've been using this for years and appreciate the easy import from previous year, easy import of W2s, easy state taxes, and that it asks All. The. Questions. to make sure to catch any tax obligations we might miss and that we maximize credits!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central Florida
Verified Purchase:Yes
Have been using for several years and very happy with support,
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using this software for well over 10 years and I have been totally satisfied with it. It is gradually improving in terms of intuitiveness. My only request is that it would have a "marker" feature where you can mark a view or page so that one can quickly return to it without manually navigating. Other than that, it's perfect.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: RGR86
from Detroit, MI
Verified Purchase:Yes
Overall good, some help topics and topics could be expanded.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dana4
from Minnesota
Verified Purchase:Yes
The software added a form to report Social Security income, I didn't have any. When I ran the final checks it reported an issue and I had to delete the form, I could have used a help discussion that simply said if you had no Social Security income delete the form.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA.
Verified Purchase:Yes
Help is still minimal on most advanced or even intermediate topics. It is the best of a very poor lot of tax software. They still haven’t fixed the ability to file all forms for state versions so I can’t efile. And have to mail in my state return.
Value
3
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dave and Debbie
from Sugar Land, Tex
Verified Purchase:Yes
Good software package - thorough and user friendly.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock